Hello Suresh, I will try to be more precise as I'm learning to interpret the logs. From the error message, I noticed that it couldn't instantiate Airavata client and as a result I verified open ports and keycloak url is working and there are no errors in keycloak logs as well. Is there something else I could do to resolve this?
Apart from that I checked airavata.logs in pga/master-deployment/api-orchestrator/logs. There is an error issue database couldn't be initialized (for all experment_catalog,profile_service,credential_store...) and so airavata server isn't up. Where exactly should make changes so that permission is granted or fix the issue? 2019-03-12 19:16:39,529 [main] ERROR o.a.airavata.server.ServerMain - Server Start Error: java.lang.RuntimeException: Failed to initialize database for database_scripts/expcatalog at org.apache.airavata.common.utils.DBInitializer.initializeDB(DBInitializer.java:63) at org.apache.airavata.common.utils.DBInitializer.initializeDB(DBInitializer.java:45) at org.apache.airavata.registry.api.service.RegistryAPIServer.StartRegistryServer(RegistryAPIServer.java:69) at org.apache.airavata.registry.api.service.RegistryAPIServer.start(RegistryAPIServer.java:151) at org.apache.airavata.server.ServerMain.startAllServers(ServerMain.java:372) at org.apache.airavata.server.ServerMain.performServerStart(ServerMain.java:221) at org.apache.airavata.server.ServerMain.main(ServerMain.java:206) Caused by: java.sql.SQLSyntaxErrorException: Could not connect: Access denied for user 'airavata'@'192.168.56.2' to database 'experiment_catalog' Thanks, Keerthi On Tue, Mar 12, 2019 at 11:59 PM Suresh Marru <sma...@apache.org> wrote: > Hi Sai. Keerthi, > > I would like to request you to improve error messages. It could be > messages like “Unable to instantiate Airavata IamAdminServices Client” > indicate to us few developers that it is related to a connection issue with > IAM service and we immediately look for if IAM service is up. I would like > to understand what impression did this error message give you and what > alternative message would have set you on a correct path to debug. > > Suresh > > On Mar 12, 2019, at 11:25 PM, Keerthi N <keerthi4...@gmail.com> wrote: > > Hello, > > A few days back I almost reported about the same issue and Marcus > suggested me to try #5 troubleshooting steps (from installation guide), "ps > wwwaux | grep api-orch", ip address and port, but the issue wasn't > resolved. So I would like share my laravel.log file as well. > > Thanks, > Keerthi > > [2019-02-20 14:40:56] production.DEBUG: Theme has no landingpage view, > will render standard home page ["View [views.landingpage] not found."] [] > [2019-02-20 14:41:33] production.DEBUG: Theme has no landingpage view, > will render standard home page ["View [views.landingpage] not found."] [] > [2019-02-20 14:41:46] production.DEBUG: Keycloak userinfo ["[object] > (stdClass: > {\"sub\":\"7a51236e-4cbf-468f-9e46-86a409addf42\",\"name\":\"keerthi > n\",\"preferred_username\":\"default-admin\",\"given_name\":\"keerthi\",\"family_name\":\"n\",\"email\":\" > knare...@iu.edu\"})"] [] > [2019-02-20 14:41:46] production.ERROR: Airavata is down! > {"exception":"[object] (Exception(code: 0): Unable to instantiate Airavata > Client at > /var/www/portals/default/app/libraries/Airavata/AiravataServiceProvider.php:54, > Thrift\\Exception\\TException(code: 0): TSocket: Could not connect to tls:// > 192.168.56.2:9930 (Connection refused [111]) at > /var/www/portals/default/app/libraries/Thrift/Transport/TSocket.php:235)"} > [] > [2019-02-20 14:41:46] production.DEBUG: Theme has no landingpage view, > will render standard home page ["View [views.landingpage] not found."] [] > [2019-02-20 14:43:01] production.ERROR: exception > 'Thrift\Exception\TException' with message 'TSocket: Could not connect to > 192.168.56.2:8962 (Connection refused [111])' in > /var/www/portals/default/app/libraries/Thrift/Transport/TSocket.php:235 > Stack trace: > #0 > /var/www/portals/default/app/libraries/Airavata/IamAdminServiceProvider.php(52): > Thrift\Transport\TSocket->open() > #1 /var/www/portals/default/bootstrap/compiled.php(120): > Airavata\IamAdminServiceProvider->Airavata\{closure}(Object(Illuminate\Foundation\Application)) > #2 /var/www/portals/default/bootstrap/compiled.php(233): > Illuminate\Container\Container->Illuminate\Container\{closure}(Object(Illuminate\Foundation\Application), > Array) > #3 /var/www/portals/default/bootstrap/compiled.php(205): > Illuminate\Container\Container->build(Object(Closure), Array) > #4 /var/www/portals/default/bootstrap/compiled.php(565): > Illuminate\Container\Container->make('iam_admin_servi...', Array) > #5 /var/www/portals/default/bootstrap/compiled.php(353): > Illuminate\Foundation\Application->make('iam_admin_servi...') > #6 /var/www/portals/default/bootstrap/compiled.php(1425): > Illuminate\Container\Container->offsetGet('iam_admin_servi...') > #7 /var/www/portals/default/bootstrap/compiled.php(1411): > Illuminate\Support\Facades\Facade::resolveFacadeInstance('iam_admin_servi...') > #8 /var/www/portals/default/bootstrap/compiled.php(1445): > Illuminate\Support\Facades\Facade::getFacadeRoot() > #9 > /var/www/portals/default/app/libraries/IamAdminServicesUtilities.php(9): > Illuminate\Support\Facades\Facade::__callStatic('registerUser', Array) > #10 > /var/www/portals/default/app/libraries/IamAdminServicesUtilities.php(9): > Airavata\Facades\IamAdminServices::registerUser(Object(Airavata\Model\Security\AuthzToken), > 'knaredla', 'knare...@iu.edu', 'keerthi', 'naredla', 'Gateway@98') > #11 /var/www/portals/default/app/controllers/AccountController.php(60): > IamAdminServicesUtilities::registerUser('knaredla', 'knare...@iu.edu', > 'keerthi', 'naredla', 'Gateway@98') > #12 [internal function]: AccountController->createAccountSubmit() > #13 > /var/www/portals/default/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(231): > call_user_func_array(Array, Array) > #14 /var/www/portals/default/bootstrap/compiled.php(3819): > Illuminate\Routing\Controller->callAction('createAccountSu...', Array) > #15 /var/www/portals/default/bootstrap/compiled.php(3807): > Illuminate\Routing\ControllerDispatcher->call(Object(AccountController), > Object(Illuminate\Routing\Route), 'createAccountSu...') > #16 /var/www/portals/default/bootstrap/compiled.php(3012): > Illuminate\Routing\ControllerDispatcher->dispatch(Object(Illuminate\Routing\Route), > Object(Illuminate\Http\Request), 'AccountControll...', 'createAccountSu...') > #17 [internal function]: > Illuminate\Routing\Router->Illuminate\Routing\{closure}() > #18 /var/www/portals/default/bootstrap/compiled.php(3370): > call_user_func_array(Object(Closure), Array) > #19 /var/www/portals/default/bootstrap/compiled.php(3037): > Illuminate\Routing\Route->run(Object(Illuminate\Http\Request)) > #20 /var/www/portals/default/bootstrap/compiled.php(3025): > Illuminate\Routing\Router->dispatchToRoute(Object(Illuminate\Http\Request)) > #21 /var/www/portals/default/bootstrap/compiled.php(702): > Illuminate\Routing\Router->dispatch(Object(Illuminate\Http\Request)) > #22 /var/www/portals/default/bootstrap/compiled.php(678): > Illuminate\Foundation\Application->dispatch(Object(Illuminate\Http\Request)) > #23 /var/www/portals/default/bootstrap/compiled.php(5797): > Illuminate\Foundation\Application->handle(Object(Illuminate\Http\Request), > 1, true) > #24 /var/www/portals/default/bootstrap/compiled.php(6404): > Illuminate\Session\Middleware->handle(Object(Illuminate\Http\Request), 1, > true) > #25 /var/www/portals/default/bootstrap/compiled.php(6351): > Illuminate\Cookie\Queue->handle(Object(Illuminate\Http\Request), 1, true) > #26 /var/www/portals/default/bootstrap/compiled.php(8430): > Illuminate\Cookie\Guard->handle(Object(Illuminate\Http\Request), 1, true) > #27 /var/www/portals/default/bootstrap/compiled.php(639): > Stack\StackedHttpKernel->handle(Object(Illuminate\Http\Request)) > #28 /var/www/portals/default/public/index.php(51): > Illuminate\Foundation\Application->run() > #29 {main} > > Next exception 'Exception' with message 'Unable to instantiate Airavata > IamAdminServices Client' in > /var/www/portals/default/app/libraries/Airavata/IamAdminServiceProvider.php:57 > Stack trace: > #0 /var/www/portals/default/bootstrap/compiled.php(120): > Airavata\IamAdminServiceProvider->Airavata\{closure}(Object(Illuminate\Foundation\Application)) > #1 /var/www/portals/default/bootstrap/compiled.php(233): > Illuminate\Container\Container->Illuminate\Container\{closure}(Object(Illuminate\Foundation\Application), > Array) > #2 /var/www/portals/default/bootstrap/compiled.php(205): > Illuminate\Container\Container->build(Object(Closure), Array) > #3 /var/www/portals/default/bootstrap/compiled.php(565): > Illuminate\Container\Container->make('iam_admin_servi...', Array) > #4 /var/www/portals/default/bootstrap/compiled.php(353): > Illuminate\Foundation\Application->make('iam_admin_servi...') > #5 /var/www/portals/default/bootstrap/compiled.php(1425): > Illuminate\Container\Container->offsetGet('iam_admin_servi...') > #6 /var/www/portals/default/bootstrap/compiled.php(1411): > Illuminate\Support\Facades\Facade::resolveFacadeInstance('iam_admin_servi...') > #7 /var/www/portals/default/bootstrap/compiled.php(1445): > Illuminate\Support\Facades\Facade::getFacadeRoot() > #8 > /var/www/portals/default/app/libraries/IamAdminServicesUtilities.php(9): > Illuminate\Support\Facades\Facade::__callStatic('registerUser', Array) > #9 > /var/www/portals/default/app/libraries/IamAdminServicesUtilities.php(9): > Airavata\Facades\IamAdminServices::registerUser(Object(Airavata\Model\Security\AuthzToken), > 'knaredla', 'knare...@iu.edu', 'keerthi', 'naredla', 'Gateway@98') > #10 /var/www/portals/default/app/controllers/AccountController.php(60): > IamAdminServicesUtilities::registerUser('knaredla', 'knare...@iu.edu', > 'keerthi', 'naredla', 'Gateway@98') > #11 [internal function]: AccountController->createAccountSubmit() > #12 > /var/www/portals/default/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(231): > call_user_func_array(Array, Array) > #13 /var/www/portals/default/bootstrap/compiled.php(3819): > Illuminate\Routing\Controller->callAction('createAccountSu...', Array) > #14 /var/www/portals/default/bootstrap/compiled.php(3807): > Illuminate\Routing\ControllerDispatcher->call(Object(AccountController), > Object(Illuminate\Routing\Route), 'createAccountSu...') > #15 /var/www/portals/default/bootstrap/compiled.php(3012): > Illuminate\Routing\ControllerDispatcher->dispatch(Object(Illuminate\Routing\Route), > Object(Illuminate\Http\Request), 'AccountControll...', 'createAccountSu...') > #16 [internal function]: > Illuminate\Routing\Router->Illuminate\Routing\{closure}() > #17 /var/www/portals/default/bootstrap/compiled.php(3370): > call_user_func_array(Object(Closure), Array) > #18 /var/www/portals/default/bootstrap/compiled.php(3037): > Illuminate\Routing\Route->run(Object(Illuminate\Http\Request)) > #19 /var/www/portals/default/bootstrap/compiled.php(3025): > Illuminate\Routing\Router->dispatchToRoute(Object(Illuminate\Http\Request)) > #20 /var/www/portals/default/bootstrap/compiled.php(702): > Illuminate\Routing\Router->dispatch(Object(Illuminate\Http\Request)) > #21 /var/www/portals/default/bootstrap/compiled.php(678): > Illuminate\Foundation\Application->dispatch(Object(Illuminate\Http\Request)) > #22 /var/www/portals/default/bootstrap/compiled.php(5797): > Illuminate\Foundation\Application->handle(Object(Illuminate\Http\Request), > 1, true) > #23 /var/www/portals/default/bootstrap/compiled.php(6404): > Illuminate\Session\Middleware->handle(Object(Illuminate\Http\Request), 1, > true) > #24 /var/www/portals/default/bootstrap/compiled.php(6351): > Illuminate\Cookie\Queue->handle(Object(Illuminate\Http\Request), 1, true) > #25 /var/www/portals/default/bootstrap/compiled.php(8430): > Illuminate\Cookie\Guard->handle(Object(Illuminate\Http\Request), 1, true) > #26 /var/www/portals/default/bootstrap/compiled.php(639): > Stack\StackedHttpKernel->handle(Object(Illuminate\Http\Request)) > #27 /var/www/portals/default/public/index.php(51): > Illuminate\Foundation\Application->run() > #28 {main} [] [] > > On Tue, Mar 12, 2019 at 11:21 PM Keerthi N <keerthi4...@gmail.com> wrote: > >> Hello, >> >> A few days back I almost reported about the same issue and Marcus >> suggested me to try #5 troubleshooting steps (from installation guide), "ps >> wwwaux | grep api-orch", ip address and port, but the issue wasn't >> resolved. So I would like share my laravel.log file as well. >> >> Thanks, >> Keerthi >> >> On Tue, Mar 12, 2019 at 11:40 AM Christie, Marcus Aaron <machr...@iu.edu> >> wrote: >> >>> The PGA log file >>> is /var/www/portals/default/app/storage/logs/laravel.log >>> >>> What sort of error message are you getting? >>> >>> On Mar 12, 2019, at 1:06 AM, Achanta, Sai Rohith <sacha...@iu.edu> >>> wrote: >>> >>> Killing all the Helix related processes and then trying Helix >>> configuration worked well. I was able to run the PGA application, but >>> facing issues when I’m trying to login/register. Where can I see the logs >>> of the PGA to debug the issue? or do I need to ignore the PGA and start >>> looking with Django portal? >>> >>> Thanks, >>> Sai Rohith Achanta. >>> >>> *From: *"Achanta, Sai Rohith" <sacha...@iu.edu> >>> *Reply-To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >>> *Date: *Monday, March 11, 2019 at 11:44 PM >>> *To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >>> *Subject: *Re: Error installing Airavata+RabbitMQ+Zookeeper >>> >>> Sure, I will try to kill it and try again. >>> >>> *From: *Suresh Marru <sma...@apache.org> >>> *Reply-To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >>> *Date: *Monday, March 11, 2019 at 11:31 PM >>> *To: *Airavata Dev <dev@airavata.apache.org> >>> *Subject: *Re: Error installing Airavata+RabbitMQ+Zookeeper >>> >>> Both previous one and this error was clearly in the error message: >>> “there are live instances in the cluster shut them down first” This >>> typically indicates there are zombie process running. You should search for >>> any running java processes on same ports and kill them first. >>> >>> Suresh >>> >>> On Mar 11, 2019, at 11:23 PM, Achanta, Sai Rohith <sacha...@iu.edu> >>> wrote: >>> >>> I’m now facing the issue while creating helix cluster. However, other >>> jobs are executed successfully. I have attached the screenshot to this >>> e-mail. >>> >>> *From: *"Achanta, Sai Rohith" <sacha...@iu.edu> >>> *Reply-To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >>> *Date: *Monday, March 11, 2019 at 10:47 PM >>> *To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >>> *Subject: *Re: Error installing Airavata+RabbitMQ+Zookeeper >>> >>> Thank you so much. The issue got resolved. >>> >>> *From: *"Pamidighantam, Sudhakar V" <spami...@illinois.edu> >>> *Reply-To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >>> *Date: *Monday, March 11, 2019 at 10:23 PM >>> *To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >>> *Subject: *Re: Error installing Airavata+RabbitMQ+Zookeeper >>> >>> Can you try a VM with more memory (not disk space) say 8GB or so. >>> >>> Thanks, >>> Sudhakar. >>> >>> *From: *"Achanta, Sai Rohith" <sacha...@iu.edu> >>> *Reply-To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >>> *Date: *Monday, March 11, 2019 at 10:20 PM >>> *To: *"dev@airavata.apache.org" <dev@airavata.apache.org> >>> *Subject: *Error installing Airavata+RabbitMQ+Zookeeper >>> >>> Hi team, >>> >>> I’m trying to setup Airavata on my laptop by following this link >>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__docs.google.com_document_d_19anefh-5FIOrzXKlumyq6xcdBLfU01ReJTocixwsDBgus_edit-23heading-3Dh.x4u6k5meq2w7&d=DwMGaQ&c=OCIEmEwdEq_aNlsP4fF3gFqSN-E3mlr2t9JcDdfOZag&r=MHiqdWK8XhH0q9z3CNwPncJXwbe2U-jRufk9VnVTRww&m=-CLv3q4xGi7ObwzrYBDSXd-1DeYB3XDC1g4O0C_L3RM&s=44_dcL8Eqee27WEPe2UmFlED5Xm9BBYfL3sQNHgyrVQ&e=>. >>> I’m successful till Keycloak configuration. When I’m trying to install >>> “Airavata+RabbitMQ+Zookeeper”, I’m facing memory issue with VM when the >>> maven build is running. I tried to increase the disk space of VM, but still >>> I see the error. >>> >>> I have attached the screenshot to this e-mail. >>> Can anyone help me, please. >>> >>> Thanks and regards, >>> Sai Rohith Achanta. >>> >>> <helix_cluster.png> >>> >>> >>> >