Hi Sai. Keerthi,
I would like to request you to improve error messages. It could be messages
like “Unable to instantiate Airavata IamAdminServices Client” indicate to us
few developers that it is related to a connection issue with IAM service and we
immediately look for if IAM service is up. I would like to understand what
impression did this error message give you and what alternative message would
have set you on a correct path to debug.
Suresh
> On Mar 12, 2019, at 11:25 PM, Keerthi N <keerthi4...@gmail.com> wrote:
>
> Hello,
>
> A few days back I almost reported about the same issue and Marcus suggested
> me to try #5 troubleshooting steps (from installation guide), "ps wwwaux |
> grep api-orch", ip address and port, but the issue wasn't resolved. So I
> would like share my laravel.log file as well.
>
> Thanks,
> Keerthi
>
> [2019-02-20 14:40:56] production.DEBUG: Theme has no landingpage view, will
> render standard home page ["View [views.landingpage] not found."] []
> [2019-02-20 14:41:33] production.DEBUG: Theme has no landingpage view, will
> render standard home page ["View [views.landingpage] not found."] []
> [2019-02-20 14:41:46] production.DEBUG: Keycloak userinfo ["[object]
> (stdClass:
> {\"sub\":\"7a51236e-4cbf-468f-9e46-86a409addf42\",\"name\":\"keerthi
> n\",\"preferred_username\":\"default-admin\",\"given_name\":\"keerthi\",\"family_name\":\"n\",\"email\":\"knare...@iu.edu
> <mailto:knare...@iu.edu>\"})"] []
> [2019-02-20 14:41:46] production.ERROR: Airavata is down!
> {"exception":"[object] (Exception(code: 0): Unable to instantiate Airavata
> Client at
> /var/www/portals/default/app/libraries/Airavata/AiravataServiceProvider.php:54,
> Thrift\\Exception\\TException(code: 0): TSocket: Could not connect to
> tls://192.168.56.2:9930 <http://192.168.56.2:9930/> (Connection refused
> [111]) at
> /var/www/portals/default/app/libraries/Thrift/Transport/TSocket.php:235)"} []
> [2019-02-20 14:41:46] production.DEBUG: Theme has no landingpage view, will
> render standard home page ["View [views.landingpage] not found."] []
> [2019-02-20 14:43:01] production.ERROR: exception
> 'Thrift\Exception\TException' with message 'TSocket: Could not connect to
> 192.168.56.2:8962 <http://192.168.56.2:8962/> (Connection refused [111])' in
> /var/www/portals/default/app/libraries/Thrift/Transport/TSocket.php:235
> Stack trace:
> #0
> /var/www/portals/default/app/libraries/Airavata/IamAdminServiceProvider.php(52):
> Thrift\Transport\TSocket->open()
> #1 /var/www/portals/default/bootstrap/compiled.php(120):
> Airavata\IamAdminServiceProvider->Airavata\{closure}(Object(Illuminate\Foundation\Application))
> #2 /var/www/portals/default/bootstrap/compiled.php(233):
> Illuminate\Container\Container->Illuminate\Container\{closure}(Object(Illuminate\Foundation\Application),
> Array)
> #3 /var/www/portals/default/bootstrap/compiled.php(205):
> Illuminate\Container\Container->build(Object(Closure), Array)
> #4 /var/www/portals/default/bootstrap/compiled.php(565):
> Illuminate\Container\Container->make('iam_admin_servi...', Array)
> #5 /var/www/portals/default/bootstrap/compiled.php(353):
> Illuminate\Foundation\Application->make('iam_admin_servi...')
> #6 /var/www/portals/default/bootstrap/compiled.php(1425):
> Illuminate\Container\Container->offsetGet('iam_admin_servi...')
> #7 /var/www/portals/default/bootstrap/compiled.php(1411):
> Illuminate\Support\Facades\Facade::resolveFacadeInstance('iam_admin_servi...')
> #8 /var/www/portals/default/bootstrap/compiled.php(1445):
> Illuminate\Support\Facades\Facade::getFacadeRoot()
> #9 /var/www/portals/default/app/libraries/IamAdminServicesUtilities.php(9):
> Illuminate\Support\Facades\Facade::__callStatic('registerUser', Array)
> #10 /var/www/portals/default/app/libraries/IamAdminServicesUtilities.php(9):
> Airavata\Facades\IamAdminServices::registerUser(Object(Airavata\Model\Security\AuthzToken),
> 'knaredla', 'knare...@iu.edu <mailto:knare...@iu.edu>', 'keerthi',
> 'naredla', 'Gateway@98')
> #11 /var/www/portals/default/app/controllers/AccountController.php(60):
> IamAdminServicesUtilities::registerUser('knaredla', 'knare...@iu.edu
> <mailto:knare...@iu.edu>', 'keerthi', 'naredla', 'Gateway@98')
> #12 [internal function]: AccountController->createAccountSubmit()
> #13
> /var/www/portals/default/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(231):
> call_user_func_array(Array, Array)
> #14 /var/www/portals/default/bootstrap/compiled.php(3819):
> Illuminate\Routing\Controller->callAction('createAccountSu...', Array)
> #15 /var/www/portals/default/bootstrap/compiled.php(3807):
> Illuminate\Routing\ControllerDispatcher->call(Object(AccountController),
> Object(Illuminate\Routing\Route), 'createAccountSu...')
> #16 /var/www/portals/default/bootstrap/compiled.php(3012):
> Illuminate\Routing\ControllerDispatcher->dispatch(Object(Illuminate\Routing\Route),
> Object(Illuminate\Http\Request), 'AccountControll...', 'createAccountSu...')
> #17 [internal function]:
> Illuminate\Routing\Router->Illuminate\Routing\{closure}()
> #18 /var/www/portals/default/bootstrap/compiled.php(3370):
> call_user_func_array(Object(Closure), Array)
> #19 /var/www/portals/default/bootstrap/compiled.php(3037):
> Illuminate\Routing\Route->run(Object(Illuminate\Http\Request))
> #20 /var/www/portals/default/bootstrap/compiled.php(3025):
> Illuminate\Routing\Router->dispatchToRoute(Object(Illuminate\Http\Request))
> #21 /var/www/portals/default/bootstrap/compiled.php(702):
> Illuminate\Routing\Router->dispatch(Object(Illuminate\Http\Request))
> #22 /var/www/portals/default/bootstrap/compiled.php(678):
> Illuminate\Foundation\Application->dispatch(Object(Illuminate\Http\Request))
> #23 /var/www/portals/default/bootstrap/compiled.php(5797):
> Illuminate\Foundation\Application->handle(Object(Illuminate\Http\Request), 1,
> true)
> #24 /var/www/portals/default/bootstrap/compiled.php(6404):
> Illuminate\Session\Middleware->handle(Object(Illuminate\Http\Request), 1,
> true)
> #25 /var/www/portals/default/bootstrap/compiled.php(6351):
> Illuminate\Cookie\Queue->handle(Object(Illuminate\Http\Request), 1, true)
> #26 /var/www/portals/default/bootstrap/compiled.php(8430):
> Illuminate\Cookie\Guard->handle(Object(Illuminate\Http\Request), 1, true)
> #27 /var/www/portals/default/bootstrap/compiled.php(639):
> Stack\StackedHttpKernel->handle(Object(Illuminate\Http\Request))
> #28 /var/www/portals/default/public/index.php(51):
> Illuminate\Foundation\Application->run()
> #29 {main}
>
> Next exception 'Exception' with message 'Unable to instantiate Airavata
> IamAdminServices Client' in
> /var/www/portals/default/app/libraries/Airavata/IamAdminServiceProvider.php:57
> Stack trace:
> #0 /var/www/portals/default/bootstrap/compiled.php(120):
> Airavata\IamAdminServiceProvider->Airavata\{closure}(Object(Illuminate\Foundation\Application))
> #1 /var/www/portals/default/bootstrap/compiled.php(233):
> Illuminate\Container\Container->Illuminate\Container\{closure}(Object(Illuminate\Foundation\Application),
> Array)
> #2 /var/www/portals/default/bootstrap/compiled.php(205):
> Illuminate\Container\Container->build(Object(Closure), Array)
> #3 /var/www/portals/default/bootstrap/compiled.php(565):
> Illuminate\Container\Container->make('iam_admin_servi...', Array)
> #4 /var/www/portals/default/bootstrap/compiled.php(353):
> Illuminate\Foundation\Application->make('iam_admin_servi...')
> #5 /var/www/portals/default/bootstrap/compiled.php(1425):
> Illuminate\Container\Container->offsetGet('iam_admin_servi...')
> #6 /var/www/portals/default/bootstrap/compiled.php(1411):
> Illuminate\Support\Facades\Facade::resolveFacadeInstance('iam_admin_servi...')
> #7 /var/www/portals/default/bootstrap/compiled.php(1445):
> Illuminate\Support\Facades\Facade::getFacadeRoot()
> #8 /var/www/portals/default/app/libraries/IamAdminServicesUtilities.php(9):
> Illuminate\Support\Facades\Facade::__callStatic('registerUser', Array)
> #9 /var/www/portals/default/app/libraries/IamAdminServicesUtilities.php(9):
> Airavata\Facades\IamAdminServices::registerUser(Object(Airavata\Model\Security\AuthzToken),
> 'knaredla', 'knare...@iu.edu <mailto:knare...@iu.edu>', 'keerthi',
> 'naredla', 'Gateway@98')
> #10 /var/www/portals/default/app/controllers/AccountController.php(60):
> IamAdminServicesUtilities::registerUser('knaredla', 'knare...@iu.edu
> <mailto:knare...@iu.edu>', 'keerthi', 'naredla', 'Gateway@98')
> #11 [internal function]: AccountController->createAccountSubmit()
> #12
> /var/www/portals/default/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(231):
> call_user_func_array(Array, Array)
> #13 /var/www/portals/default/bootstrap/compiled.php(3819):
> Illuminate\Routing\Controller->callAction('createAccountSu...', Array)
> #14 /var/www/portals/default/bootstrap/compiled.php(3807):
> Illuminate\Routing\ControllerDispatcher->call(Object(AccountController),
> Object(Illuminate\Routing\Route), 'createAccountSu...')
> #15 /var/www/portals/default/bootstrap/compiled.php(3012):
> Illuminate\Routing\ControllerDispatcher->dispatch(Object(Illuminate\Routing\Route),
> Object(Illuminate\Http\Request), 'AccountControll...', 'createAccountSu...')
> #16 [internal function]:
> Illuminate\Routing\Router->Illuminate\Routing\{closure}()
> #17 /var/www/portals/default/bootstrap/compiled.php(3370):
> call_user_func_array(Object(Closure), Array)
> #18 /var/www/portals/default/bootstrap/compiled.php(3037):
> Illuminate\Routing\Route->run(Object(Illuminate\Http\Request))
> #19 /var/www/portals/default/bootstrap/compiled.php(3025):
> Illuminate\Routing\Router->dispatchToRoute(Object(Illuminate\Http\Request))
> #20 /var/www/portals/default/bootstrap/compiled.php(702):
> Illuminate\Routing\Router->dispatch(Object(Illuminate\Http\Request))
> #21 /var/www/portals/default/bootstrap/compiled.php(678):
> Illuminate\Foundation\Application->dispatch(Object(Illuminate\Http\Request))
> #22 /var/www/portals/default/bootstrap/compiled.php(5797):
> Illuminate\Foundation\Application->handle(Object(Illuminate\Http\Request), 1,
> true)
> #23 /var/www/portals/default/bootstrap/compiled.php(6404):
> Illuminate\Session\Middleware->handle(Object(Illuminate\Http\Request), 1,
> true)
> #24 /var/www/portals/default/bootstrap/compiled.php(6351):
> Illuminate\Cookie\Queue->handle(Object(Illuminate\Http\Request), 1, true)
> #25 /var/www/portals/default/bootstrap/compiled.php(8430):
> Illuminate\Cookie\Guard->handle(Object(Illuminate\Http\Request), 1, true)
> #26 /var/www/portals/default/bootstrap/compiled.php(639):
> Stack\StackedHttpKernel->handle(Object(Illuminate\Http\Request))
> #27 /var/www/portals/default/public/index.php(51):
> Illuminate\Foundation\Application->run()
> #28 {main} [] []
>
> On Tue, Mar 12, 2019 at 11:21 PM Keerthi N <keerthi4...@gmail.com
> <mailto:keerthi4...@gmail.com>> wrote:
> Hello,
>
> A few days back I almost reported about the same issue and Marcus suggested
> me to try #5 troubleshooting steps (from installation guide), "ps wwwaux |
> grep api-orch", ip address and port, but the issue wasn't resolved. So I
> would like share my laravel.log file as well.
>
> Thanks,
> Keerthi
>
> On Tue, Mar 12, 2019 at 11:40 AM Christie, Marcus Aaron <machr...@iu.edu
> <mailto:machr...@iu.edu>> wrote:
> The PGA log file is /var/www/portals/default/app/storage/logs/laravel.log
>
> What sort of error message are you getting?
>
>> On Mar 12, 2019, at 1:06 AM, Achanta, Sai Rohith <sacha...@iu.edu
>> <mailto:sacha...@iu.edu>> wrote:
>>
>> Killing all the Helix related processes and then trying Helix configuration
>> worked well. I was able to run the PGA application, but facing issues when
>> I’m trying to login/register. Where can I see the logs of the PGA to debug
>> the issue? or do I need to ignore the PGA and start looking with Django
>> portal?
>>
>> Thanks,
>> Sai Rohith Achanta.
>>
>> From: "Achanta, Sai Rohith" <sacha...@iu.edu <mailto:sacha...@iu.edu>>
>> Reply-To: "dev@airavata.apache.org <mailto:dev@airavata.apache.org>"
>> <dev@airavata.apache.org <mailto:dev@airavata.apache.org>>
>> Date: Monday, March 11, 2019 at 11:44 PM
>> To: "dev@airavata.apache.org <mailto:dev@airavata.apache.org>"
>> <dev@airavata.apache.org <mailto:dev@airavata.apache.org>>
>> Subject: Re: Error installing Airavata+RabbitMQ+Zookeeper
>>
>> Sure, I will try to kill it and try again.
>>
>> From: Suresh Marru <sma...@apache.org <mailto:sma...@apache.org>>
>> Reply-To: "dev@airavata.apache.org <mailto:dev@airavata.apache.org>"
>> <dev@airavata.apache.org <mailto:dev@airavata.apache.org>>
>> Date: Monday, March 11, 2019 at 11:31 PM
>> To: Airavata Dev <dev@airavata.apache.org <mailto:dev@airavata.apache.org>>
>> Subject: Re: Error installing Airavata+RabbitMQ+Zookeeper
>>
>> Both previous one and this error was clearly in the error message: “there
>> are live instances in the cluster shut them down first” This typically
>> indicates there are zombie process running. You should search for any
>> running java processes on same ports and kill them first.
>>
>> Suresh
>> On Mar 11, 2019, at 11:23 PM, Achanta, Sai Rohith <sacha...@iu.edu
>> <mailto:sacha...@iu.edu>> wrote:
>>
>> I’m now facing the issue while creating helix cluster. However, other jobs
>> are executed successfully. I have attached the screenshot to this e-mail.
>>
>> From: "Achanta, Sai Rohith" <sacha...@iu.edu <mailto:sacha...@iu.edu>>
>> Reply-To: "dev@airavata.apache.org <mailto:dev@airavata.apache.org>"
>> <dev@airavata.apache.org <mailto:dev@airavata.apache.org>>
>> Date: Monday, March 11, 2019 at 10:47 PM
>> To: "dev@airavata.apache.org <mailto:dev@airavata.apache.org>"
>> <dev@airavata.apache.org <mailto:dev@airavata.apache.org>>
>> Subject: Re: Error installing Airavata+RabbitMQ+Zookeeper
>>
>> Thank you so much. The issue got resolved.
>>
>> From: "Pamidighantam, Sudhakar V" <spami...@illinois.edu
>> <mailto:spami...@illinois.edu>>
>> Reply-To: "dev@airavata.apache.org <mailto:dev@airavata.apache.org>"
>> <dev@airavata.apache.org <mailto:dev@airavata.apache.org>>
>> Date: Monday, March 11, 2019 at 10:23 PM
>> To: "dev@airavata.apache.org <mailto:dev@airavata.apache.org>"
>> <dev@airavata.apache.org <mailto:dev@airavata.apache.org>>
>> Subject: Re: Error installing Airavata+RabbitMQ+Zookeeper
>>
>> Can you try a VM with more memory (not disk space) say 8GB or so.
>>
>> Thanks,
>> Sudhakar.
>>
>> From: "Achanta, Sai Rohith" <sacha...@iu.edu <mailto:sacha...@iu.edu>>
>> Reply-To: "dev@airavata.apache.org <mailto:dev@airavata.apache.org>"
>> <dev@airavata.apache.org <mailto:dev@airavata.apache.org>>
>> Date: Monday, March 11, 2019 at 10:20 PM
>> To: "dev@airavata.apache.org <mailto:dev@airavata.apache.org>"
>> <dev@airavata.apache.org <mailto:dev@airavata.apache.org>>
>> Subject: Error installing Airavata+RabbitMQ+Zookeeper
>>
>> Hi team,
>>
>> I’m trying to setup Airavata on my laptop by following this link
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__docs.google.com_document_d_19anefh-5FIOrzXKlumyq6xcdBLfU01ReJTocixwsDBgus_edit-23heading-3Dh.x4u6k5meq2w7&d=DwMGaQ&c=OCIEmEwdEq_aNlsP4fF3gFqSN-E3mlr2t9JcDdfOZag&r=MHiqdWK8XhH0q9z3CNwPncJXwbe2U-jRufk9VnVTRww&m=-CLv3q4xGi7ObwzrYBDSXd-1DeYB3XDC1g4O0C_L3RM&s=44_dcL8Eqee27WEPe2UmFlED5Xm9BBYfL3sQNHgyrVQ&e=>.
>> I’m successful till Keycloak configuration. When I’m trying to install
>> “Airavata+RabbitMQ+Zookeeper”, I’m facing memory issue with VM when the
>> maven build is running. I tried to increase the disk space of VM, but still
>> I see the error.
>>
>> I have attached the screenshot to this e-mail.
>> Can anyone help me, please.
>>
>> Thanks and regards,
>> Sai Rohith Achanta.
>>
>> <helix_cluster.png>
>
