I think this looks good, we should enable the plugin and try it out.
Concrete details of the follow-up tasks (auto-assignment, triage, and
dashboarding) will probably depend on how functional the plugin is and what
the test failures data looks like.

Regards,
Anton

On Wed, Jul 11, 2018 at 5:00 PM Mikhail Gryzykhin <mig...@google.com> wrote:

> @Yifan Zou <yifan...@google.com>
>
> I believe that we should test-drive the system with tickets + PR first and
> decide on email notification later. We already have tests failure emails
> sent to commits@, I believe most people filter out or not signed up for
> that list though.
>
> It creates only one ticket, and keeps it for recurring test failures.
>
> @Andrew Pilloud <apill...@google.com>
> Thank you for the suggestion. I'll add it to design doc.
>
> --Mikhail
>
>
>
> On Wed, Jul 11, 2018 at 4:52 PM Yifan Zou <yifan...@google.com> wrote:
>
>> +1 to Andrew's concerns. Leaving the tickets unassigned will cause the
>> ticket being ignored and no actions being taken.
>>
>> I can see the challenges on ticket assignment. Like Mikhail mentioned,
>> the plugin does not support dynamic assignments. We have to implement
>> custom script to determine the assignees and do some tricks to the jenkins
>> job. Also, the post-commits tests usually cover tons of stuffs that it is
>> difficult to find which part was broken and ask the right person to look
>> into within the Auto JIRA process. Some naive thoughts: Are we able to send
>> emails to the dev@ to ask people to take care of the JIRA issues? Are we
>> able to find component leads and ask them triage the test failure tickets?
>>
>> Another nitpick comment. Does the jenkins job file the JIRA issue in
>> every test failure? Sometimes the test continuously fails in a time period
>> due to the same reason. In this case, we will get some duplicate issues
>> filed by Jenkins. I think it could be better if we can avoid filing issues
>> if the previous one has not been resolved.
>>
>> Thanks.
>> Yifan
>>
>>
>> On Wed, Jul 11, 2018 at 4:37 PM Andrew Pilloud <apill...@google.com>
>> wrote:
>>
>>> That sounds great. You should add this detail to the doc.
>>>
>>> On Wed, Jul 11, 2018 at 4:29 PM Mikhail Gryzykhin <mig...@google.com>
>>> wrote:
>>>
>>>> We already have component for this purpose: "test-failures". All
>>>> tickets created will go to that component. As an option, we can add link to
>>>> view list of open JIRA tickets to PR template.
>>>>
>>>> We also would want to create graph on dashboard with amount of
>>>> unassigned and assigned bugs.
>>>>
>>>> I believe that we can also add counter of unassigned bugs to PR
>>>> template. This way it will be easier for everyone to know when there's some
>>>> tests issue not attended.
>>>>
>>>> --Mikhail
>>>>
>>>>
>>>> On Wed, Jul 11, 2018 at 4:24 PM Andrew Pilloud <apill...@google.com>
>>>> wrote:
>>>>
>>>>> So it sounds like you will want to create a component for untriaged
>>>>> issues so they are easy to find. I like the idea of distributing the work
>>>>> of triaging post commit failures to new PR authors as a condition of
>>>>> merging. I feel like we will just be filling JIRA with spam if the issues
>>>>> are automatically created without a plan for triage.
>>>>>
>>>>> Andrew
>>>>>
>>>>> On Wed, Jul 11, 2018 at 4:12 PM Rui Wang <ruw...@google.com> wrote:
>>>>>
>>>>>> Maybe this is also a good thread to start the discussion that if we
>>>>>> want to enforce postcommit test for every PR.
>>>>>>
>>>>>> Can we afford the cost of longer waiting time to catch potential
>>>>>> bugs?
>>>>>>
>>>>>> -Rui
>>>>>>
>>>>>> On Wed, Jul 11, 2018 at 4:04 PM Mikhail Gryzykhin <mig...@google.com>
>>>>>> wrote:
>>>>>>
>>>>>>> That's a valid point.
>>>>>>>
>>>>>>> Unfortunately, the JiraTestResultReporter plugin does not have
>>>>>>> features to dynamically assign owners. Additionally, I don't think it is
>>>>>>> always easy to find proper owner for post-commit tests at first glance,
>>>>>>> since they usually cover broad specter of issues.
>>>>>>>
>>>>>>> My assumption is that we need someone to triage new issues.
>>>>>>>
>>>>>>> Ideally, any contributor, who sees failing test, should check
>>>>>>> unassigned tickets and either do triage, or assign them to someone who 
>>>>>>> can.
>>>>>>> I strongly encourage this approach.
>>>>>>>
>>>>>>> We have couple other ready-made options to consider:
>>>>>>> 1. We can configure JIRA component owner who would be assigned to
>>>>>>> created tickets.
>>>>>>> 2. JiraTestReporterPlugin can assign tickets to specific user. This
>>>>>>> is configured per Jenkins job. We can utilize this if someone 
>>>>>>> volunteers.
>>>>>>> 3. Dynamic assignment will most likely require custom solution.
>>>>>>>
>>>>>>> --Mikhail
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Jul 11, 2018 at 3:34 PM Andrew Pilloud <apill...@google.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Mikhail,
>>>>>>>>
>>>>>>>> I like the proposal! Hopefully this can replace the constant stream
>>>>>>>> of build failure emails. I noticed one detail seems to be missing:  How
>>>>>>>> will new issues be assigned to the proper owner? Will the tool do this
>>>>>>>> automatically or will we need someone to triage new issues?
>>>>>>>>
>>>>>>>> Andrew
>>>>>>>>
>>>>>>>> On Wed, Jul 11, 2018 at 3:07 PM Mikhail Gryzykhin <
>>>>>>>> mig...@google.com> wrote:
>>>>>>>>
>>>>>>>>> Hi everyone,
>>>>>>>>>
>>>>>>>>> I want to add an automatic JIRA tickets creation for failing
>>>>>>>>> post-commit tests.
>>>>>>>>>
>>>>>>>>> I wrote up design proposal doc with more details on this:
>>>>>>>>>
>>>>>>>>> https://docs.google.com/document/d/1kpsTy0sYJkLqlZvkPalDkqzBbpu-Wug0z-oWIVPo6UI
>>>>>>>>>
>>>>>>>>> Quick summary:
>>>>>>>>> I suggest to utilize JiraTestResultReporter plugin.
>>>>>>>>> Since this plugin is not installed on our Jenkins yet, we have to
>>>>>>>>> request to Infra team to add it.
>>>>>>>>>
>>>>>>>>> Please, comment if this approach sounds good to you.
>>>>>>>>>
>>>>>>>>> Best regards,
>>>>>>>>> --Mikhail
>>>>>>>>>
>>>>>>>>>

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