Hi Daniel,

I just took a look at your case study survey document.
Charles is right, the layout looks really nice and professional!

I have a few questions/suggestions:

1.) If I was the owner or spokesperson of a company, I would
    be less interested in the license of the survey and the
    license for the content provided by me, but I'd like to know
    how the content would be used. For example, I might
    want to know where the content might show up in the end
    and in what context.

    BTW, why did you choose the Creative Commons license?
    It's a bit embarrasing that I have to admit it here
    and now, but I have to say that I did not pay too much
    attention to the license in the past. Nevertheless, the
    "You must give the original author credit." seems to
    be strange to me for a living/working document like this!?

2.) If we want to use the survey data for statistical
    purposes too, we might want to use ranges and options
    for the number of employees and the industries.
    Based on my experience especially the industry data
    will be all over the place if we don't provide a set
    of option plus a comment field.

3.) Since the Sun logo was included in the XML spec and the
    default splash screen I'm a bit hesitant about making
    the following comment, but I think we should be very
    careful about where we include company logos
    and URL's in order to avoid a proliferation of
    logos and attributions.

    Just imagine Sun would put a logo on every little
    document, screen and web page that Sun employees created.
    That's why I could not resist modifying the subject
    of this email. ;-)

    This is even more true for documents to be distributed
    by a variety of people and companies and documents
    where different people from different companies have
    contributed. If I added three questions, would that
    mean that the Sun logo got added, too? What if
    Novell and Red Hat contributed another five
    questions?

    Although there are some documents that contain a
    Sun logo, living/working documents (AFAIK) don't
    include a Sun logo, e.g.:
    http://tools.openoffice.org/releases/q-concept.pdf

    But again, since the Sun logo appears in some locations
    I might be the wrong person to comment on this!?

4.) Question 6 might create some resistance among smaller
    companies. "to establish your credibility with our
    audience" does not sound to encouraging to SMB's who
    might be one of our largest user groups.

5.) I find the SWOT (strengths, weaknesses, ...) approach
    a bit weird in this context, but maybe that's just
    my personal taste. Especially the "threats" questions
    feels kind of strange. I would phrase it more in the
    way of "What do you like/dislike?" or "What makes
    your life easier or more difficult?"

6.) In the questions 4 and 5 you suggest that companies
    have improved their profitability and that they
    reduced their risks. Although both things might have
    been the goal and/or outcome of a migration, we
    might rephrase the questions a bit. People might
    have had other reasons/experiences (e.g. multi-platform
    requirements, strategic reasons).

7.) I would be cautious about including the link to DDGTS
    under eLearning, because twenty other companies from
    this list might want to get listed too, which
    obviously is not feasible. At least it should say
    "e.g. www.digitaldistribution.com".


Hope this helps!?


Cheers, Erwin




Daniel Carrera wrote:
Greetings everyone!

Whoo hoo! yay! Today I finished the survey form for the OOo case studies (compact edition). It is located in issue 18858. The file name is "case-study-survey.sxw". Take a look at it, it's quite gorgeous.

I'd like to offer a special thanks to Adam Piggott and Jean Weber for their continuous feedback over the last few days. I've been furiously working on this survey form. Adam and Jean reviewed several drafts. Their suggestions and comments allowed the survey form to progress quickly.

I'd also like to thank Linda Worthington for her help and advice with the graphic design of form. She showed me how to get high image quality. The end result is quite clever. I have two versions of the background, one at 100ppi and another at 300ppi. They are designed so they exactly fit inside an A4 sheet of paper. So I can use the 100ppi image during development. And when the time comes to print the case studies on a professional printer, I simply swap the background by the 300ppi version.

The survey itself uses OOo form controls to ensure an unambiguous, well-behaved, user interface. Very nice, very nice.

The contents of the survey itself were reviewed a lot by Jean and Andrew, to make sure that the questions were appropriate, relevant, and well-phrased. Thanks guys!

My next step is to use the information provided by Jean and Andew to make my first two case studies. Once I get the hang of it, I'll go for something closer to the real world. Andrew has kindly offered to give the survey form to some of his friendlier customers who might be eager to give back to the OOo community.

Cheers,
Daniel.



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