+1 option 1

On Fri, Oct 28, 2022 at 9:17 PM VICTOR MANUEL ROMERO RODRIGUEZ <
[email protected]> wrote:

> -1   Don't like it. The developers of the new features, fixes are aware of
> the changes that affect the functional issues reported by users. Devs and
> users should be connected in the same channel.
>
> El vie, 28 oct 2022 a las 13:57, Ed Cable (<[email protected]>) escribió:
>
>> +1 to option #1 but let's determine if we call it user or users - our
>> previous incarnation of a Fineract User Mailing lists was just singular in
>> [email protected] - if we kept it the same, could have same
>> historical archive (albeit with a 4 year gap since 2018.
>>
>> Also, Mifos continues to maintain a #help channel in its slack workspace
>> to try to help with support and general user inquiries as well. The
>> mifos-users and mifos-developer lists still exist too given they cover
>> questions/topics related to usage/UI/etc which technically aren't part of
>> the Fineract 1.x solution stack.
>>
>> E
>>
>> On Fri, Oct 28, 2022 at 11:30 AM James Dailey <[email protected]>
>> wrote:
>>
>>> Hi Devs -
>>>
>>> A few years ago we decided to collapse the [email protected] and
>>> [email protected] listservs to have one place for discussions.
>>>
>>> This had the advantage of reducing the number of lists one needed to
>>> subscribe to.
>>>
>>> The disadvantage is that we may - from time to time - get users who
>>> simply want to know how to "run the software" and "how to use the software"
>>> rather than "how to set up the dev environment", "how to describe an issue
>>> in a ticket", "how to make a code contribution", or "go deep into technical
>>> discussion abc".
>>>
>>> I'd like to offer two proposals for discussion:
>>>
>>> 1)  Set up [email protected] and encourage users to move over
>>> there with questions - keep this separate; obviously can be viewed or
>>> subscribed to by anyone.
>>> Hold a regular "user meeting" to establish some good Q&A for users.  We
>>> would want to have a few Contributors on the list to answer questions and
>>> generally move that conversation along.
>>> Alongside  [email protected] would be some wiki pages to orient
>>> the users.
>>> With this, [email protected] becomes more focused on development
>>> practices, tickets, commits, engineering design discussions.
>>>
>>> alternatively:
>>> 2) Direct newcomers and users to a page on the wiki where we link to
>>> various resources, including outside resources.  When a person signs up
>>> for the listserv, or shows up, we ask them to first go through those
>>> resources, and if they still have questions for Dev, then we encourage
>>> that.
>>>
>>> I believe that coming to the project cold can be quite baffling.
>>>
>>> This is a DISCUSS thread, meaning please comment.   Quick reactions
>>> could be:
>>> +1  Like it
>>> 0    No opinion or neutral
>>> -1   Don't like it.
>>>
>>>
>>> Thanks,
>>> @jdailey
>>>
>>
>>
>> --
>> *Ed Cable*
>> President/CEO, Mifos Initiative
>> [email protected] | Skype: edcable | Mobile: +1.484.477.8649
>>
>> *Collectively Creating a World of 3 Billion Maries | *http://mifos.org
>> <http://facebook.com/mifos>  <http://www.twitter.com/mifos>
>>
>>

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