+1 for Option 1 Mifos is practicing the same approach successfully with mifos-users and mifos-developer lists given they cover questions/topics related to usage/UI/etc which technically aren't part of the Fineract 1.x solution stack.
Regards, Bharath Lead Implementation Analyst | Mifos Initiative Skype: live:cbharath4| Mobile: +91.7019635592 http://mifos.org <http://facebook.com/mifos> <http://www.twitter.com/mifos> On Sat, Oct 29, 2022 at 11:25 AM Awasum Yannick <awa...@apache.org> wrote: > Are we at the point where end users now require their own list? > > At the end of the day, what we realized was that developers did not sign > up to the end users list hence questions stayed for long without responses. > > Also users send questions to both users and dev lists, so why have another > list when dev works? > > > > > On Fri, Oct 28, 2022, 23:23 Aleksandar Vidakovic < > chee...@monkeysintown.com> wrote: > >> +1 option 1 >> >> On Fri, Oct 28, 2022 at 9:17 PM VICTOR MANUEL ROMERO RODRIGUEZ < >> victor.rom...@fintecheando.mx> wrote: >> >>> -1 Don't like it. The developers of the new features, fixes are aware >>> of the changes that affect the functional issues reported by users. Devs >>> and users should be connected in the same channel. >>> >>> El vie, 28 oct 2022 a las 13:57, Ed Cable (<edca...@mifos.org>) >>> escribió: >>> >>>> +1 to option #1 but let's determine if we call it user or users - our >>>> previous incarnation of a Fineract User Mailing lists was just singular in >>>> u...@fineract.apache.org - if we kept it the same, could have same >>>> historical archive (albeit with a 4 year gap since 2018. >>>> >>>> Also, Mifos continues to maintain a #help channel in its slack >>>> workspace to try to help with support and general user inquiries as well. >>>> The mifos-users and mifos-developer lists still exist too given they cover >>>> questions/topics related to usage/UI/etc which technically aren't part of >>>> the Fineract 1.x solution stack. >>>> >>>> E >>>> >>>> On Fri, Oct 28, 2022 at 11:30 AM James Dailey <jamespdai...@gmail.com> >>>> wrote: >>>> >>>>> Hi Devs - >>>>> >>>>> A few years ago we decided to collapse the Dev@fineract.apache.org >>>>> and us...@fineract.apache.org listservs to have one place for >>>>> discussions. >>>>> >>>>> This had the advantage of reducing the number of lists one needed to >>>>> subscribe to. >>>>> >>>>> The disadvantage is that we may - from time to time - get users who >>>>> simply want to know how to "run the software" and "how to use the >>>>> software" >>>>> rather than "how to set up the dev environment", "how to describe an issue >>>>> in a ticket", "how to make a code contribution", or "go deep into >>>>> technical >>>>> discussion abc". >>>>> >>>>> I'd like to offer two proposals for discussion: >>>>> >>>>> 1) Set up us...@fineract.apache.org and encourage users to move over >>>>> there with questions - keep this separate; obviously can be viewed or >>>>> subscribed to by anyone. >>>>> Hold a regular "user meeting" to establish some good Q&A for users. >>>>> We would want to have a few Contributors on the list to answer questions >>>>> and generally move that conversation along. >>>>> Alongside us...@fineract.apache.org would be some wiki pages to >>>>> orient the users. >>>>> With this, d...@fineract.org becomes more focused on development >>>>> practices, tickets, commits, engineering design discussions. >>>>> >>>>> alternatively: >>>>> 2) Direct newcomers and users to a page on the wiki where we link to >>>>> various resources, including outside resources. When a person signs up >>>>> for the listserv, or shows up, we ask them to first go through those >>>>> resources, and if they still have questions for Dev, then we encourage >>>>> that. >>>>> >>>>> I believe that coming to the project cold can be quite baffling. >>>>> >>>>> This is a DISCUSS thread, meaning please comment. Quick reactions >>>>> could be: >>>>> +1 Like it >>>>> 0 No opinion or neutral >>>>> -1 Don't like it. >>>>> >>>>> >>>>> Thanks, >>>>> @jdailey >>>>> >>>> >>>> >>>> -- >>>> *Ed Cable* >>>> President/CEO, Mifos Initiative >>>> edca...@mifos.org | Skype: edcable | Mobile: +1.484.477.8649 >>>> >>>> *Collectively Creating a World of 3 Billion Maries | *http://mifos.org >>>> <http://facebook.com/mifos> <http://www.twitter.com/mifos> >>>> >>>>
