Hi,

Thanks for the thorough explanation. I was basing my information on the
info you see you click on the question mark behind 'Priority' when you
create a ticket [1].
Given the documented ticket priorities, I would vote for renaming Minor to
Normal and set that as the default priority.

Thanks,

Martijn

[1]
https://issues.apache.org/jira/secure/ShowConstantsHelp.jspa?decorator=popup#PriorityLevels

On Wed, 28 Jul 2021 at 16:06, Konstantin Knauf <kna...@apache.org> wrote:

> Hi everyone,
>
> well that escalated quickly :) Let me share some more background. This is
> our current definition for the priorities (from
> https://cwiki.apache.org/confluence/display/FLINK/Flink+Jira+Process).
>
> *Blocker* - infrastructure failures, bugs that block us from releasing
>
> *Critical*  - test instabilities, security related issues, important
> components is non-functional for important use case
>
> *Major (default)* - typical feature requests, bug that affects some use
> cases
>
> *Minor* - nice to have feature requests, wishes, not necessarily under
> active development or discussion, catch all
>
> *Not a Priority *- stale feature request or bug report
>
> Tickets (except Not a Priority) need an assignee or an active public
> discussion otherwise their priority is slowly reduced up to "Not a
> Priority" automatically by the flink-jira-bot
> <https://github.com/apache/flink-jira-bot>.
>
> The time intervals until they prioritized are configured in
> https://github.com/apache/flink-jira-bot/blob/master/config.yaml:
>
> Blocker: 8 days without assignee or activity
> Critical 21 days without assignee or activity
> Major: 67 days without assignee or activity
> Minor: 187 days without assignee or activity
>
> So, the big jump is between Major and Minor, which is why I proposed to set
> the default to Minor.
>
> When you propose new priorities ("Normal") I propose you also share how it
> would fit in/change this framework, i.e.
>
> * What's the definition?
> * Does it change other definitions? Do we need to migrate tickets?
> * What would be the Jira Bot configuration?
>
> I know, this is a lot to ask, but otherwise I fear we might talk past each
> other.
>
> Cheers,
>
> Konstantin
>
>
>
> On Tue, Jul 27, 2021 at 1:35 PM Martijn Visser <mart...@ververica.com>
> wrote:
>
> > Hi,
> >
> > I would introduce a new priority between Major and Minor. I think there's
> > still value for having a Minor priority, especially for tickets where
> > something is being reported but there's a workable workaround available.
> >
> > With regards to Yun's comment, I think that's a follow-up question on
> what
> > to do with tickets that are already in the system that are registered as
> > "Major". There are currently 4 Blockers, 29 Critical, 938 Major, 2340
> Minor
> > and 0 Not a Priority open tickets. I don't think there's a bulk rule that
> > can be applied to, for example, move all Major to a Normal state. I do
> > think this will balance itself out over time if you would introduce
> > "Normal" as a new default priority and the ones who can change Jira
> tickets
> > also check if the right priority is set whenever they work on a ticket.
> >
> > Best regards,
> >
> > Martijn
> >
> > On Tue, 27 Jul 2021 at 12:40, Yun Tang <myas...@live.com> wrote:
> >
> > > Hi Konstantin,
> > >
> > > How about rename "Major" to "Normal"? We already have higher critical
> and
> > > blocker priorities, and I personally usually treat current "major" as
> > > "normal" priority.
> > >
> > > Best,
> > > Yun Tang
> > > ________________________________
> > > From: Konstantin Knauf <kna...@apache.org>
> > > Sent: Tuesday, July 27, 2021 18:03
> > > To: dev <dev@flink.apache.org>
> > > Subject: Re: [DISCUSS] Change Default Jira Priority from "Major" to
> > "Minor"
> > >
> > > Quick Question to Martijn, Jingsong: do you propose to rename "Minor"
> to
> > > "Normal" or would you like to introduce a new priority between Major
> and
> > > Minor?
> > >
> > > On Tue, Jul 27, 2021 at 11:44 AM Jingsong Li <jingsongl...@gmail.com>
> > > wrote:
> > >
> > > > I agree with Martijn.
> > > >
> > > > My problem is just minor, which will make me a little disappointed.
> > > >
> > > > Best,
> > > > Jingsong
> > > >
> > > >
> > > > On Tue, Jul 27, 2021 at 5:32 PM Martijn Visser <
> mart...@ververica.com>
> > > > wrote:
> > > >
> > > > > Hi,
> > > > >
> > > > > I personally would prefer to use "Normal" as a default priority
> > > because I
> > > > > think a lot of people's first reaction is that their reported
> problem
> > > is
> > > > > bigger than a minor loss of function [1], resulting in them
> choosing
> > > the
> > > > > next priority which is currently "Major".
> > > > >
> > > > > Best regards,
> > > > >
> > > > > Martijn
> > > > >
> > > > > [1]
> > > > >
> > > > >
> > > >
> > >
> >
> https://issues.apache.org/jira/secure/ShowConstantsHelp.jspa?decorator=popup#PriorityLevels
> > > > >
> > > > > On Mon, 26 Jul 2021 at 11:54, Caizhi Weng <tsreape...@gmail.com>
> > > wrote:
> > > > >
> > > > > > Hi Konstantin!
> > > > > >
> > > > > > Thanks for raising this up. From my point of view it is a
> > reasonable
> > > > > > change. But I think it would be better to handle different types
> of
> > > > > tickets
> > > > > > respectively. For example, for bugs a default major seems to be
> > > better,
> > > > > > while for others the default shall be minor.
> > > > > >
> > > > > > Konstantin Knauf <kna...@apache.org> 于2021年7月26日周一 下午3:35写道:
> > > > > >
> > > > > > > Hi everyone,
> > > > > > >
> > > > > > > In [1] I proposed to change the default priority of our Jira
> > > project
> > > > to
> > > > > > > "Minor". Most tickets are opened with the default priority.
> > > Arguably
> > > > > the
> > > > > > > majority of these tickets fall into the "Minor" category
> instead
> > of
> > > > > > "Major"
> > > > > > > according to the definition in [3] (and the implementation of
> the
> > > > Jira
> > > > > > bot
> > > > > > > [2]). Specifically, tickets in "Minor" stay untouched by the
> Jira
> > > bot
> > > > > > much
> > > > > > > longer than tickets in "Major".
> > > > > > >
> > > > > > > Since this is affecting every new ticket, I would like to
> > collect a
> > > > bit
> > > > > > > more feedback. So, what do you think?
> > > > > > >
> > > > > > > Thanks,
> > > > > > >
> > > > > > > Konstantin
> > > > > > >
> > > > > > > [1]
> > > https://lists.apache.org/x/list.html?dev@flink.apache.org:lte=1M
> > > > :
> > > > > > > [2] https://github.com/apache/flink-jira-bot
> > > > > > > [3]
> > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> > >
> >
> https://cwiki.apache.org/confluence/display/FLINK/Flink+Jira+Process#FlinkJiraProcess-TicketsPriorities
> > > > > > >
> > > > > > > --
> > > > > > >
> > > > > > > Konstantin Knauf
> > > > > > >
> > > > > > > https://twitter.com/snntrable
> > > > > > >
> > > > > > > https://github.com/knaufk
> > > > > > >
> > > > > >
> > > > >
> > > >
> > > >
> > > > --
> > > > Best, Jingsong Lee
> > > >
> > >
> > >
> > > --
> > >
> > > Konstantin Knauf
> > >
> > > https://twitter.com/snntrable
> > >
> > > https://github.com/knaufk
> > >
> >
>
>
> --
>
> Konstantin Knauf
>
> https://twitter.com/snntrable
>
> https://github.com/knaufk
>

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