Please NEVER close an issue that has not been verified as fixed or no-longer relevant.
That is the #1 way to discourage participation. "I report the bug - nobody fixed it , they just closed the issue without even considering it" … that’s a crap way to do things. By all means change the state of the issue to indicate more information is needed. Like, “This was reported against 8.2, does this still occur in 11.1?” (Why wouldn’t it still be a problem if it hasn’t been marked fixed already?) If the module hasn’t been donated yet, but it will be, why would you intentionally lose all that feedback about what still needs to be fixed? Deferring an issue is not the same as closing an issue. If you haven’t verified the issue is fixed DO NOT CLOSE it. Thats just giving the finger to the community that bothered to report the issue and try to help make NetBeans better. A better approach would be to script something that went through old opened issues and asked for them to be re-evaluated by the submitter (if they are still around). Scott > On Aug 13, 2019, at 4:23 pm, Matthias Bläsing <mblaes...@doppel-helix.eu> > wrote: > > Hi, > > Am Montag, den 12.08.2019, 16:10 +0200 schrieb Geertjan Wielenga: >> >> There's understandable frustration by people reporting issues ( such as our >> issue filer hero Chris Lenz :-) ) about issues being filed and not being >> responded to. >> > > this might sound rude, but at this time I would no encourage people to > file new issues. We need people working on reviewing PRs and fixing > things. > > People wanting to help, but not code, could triage the issues: > > * close bugs reported against 8.2 with the request to verify against > 11.1 > * bugs referencing not yet donated/removed modules (hibernate, CND) > should be closed, as they are currently noise which distracts from > the > * close issues, that are not issues, but questions (they should not be > in the issue tracker) > * merge duplicate issues > * close issues if issue is already fixed in a released version > * close issues with too little information > > Just two thoughts from the top of my head > > Matthias --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@netbeans.apache.org For additional commands, e-mail: dev-h...@netbeans.apache.org For further information about the NetBeans mailing lists, visit: https://cwiki.apache.org/confluence/display/NETBEANS/Mailing+lists
