I notice that many new issues are created by copying and pasting the
entire UI Log or IDE Log (or both) from a NetBeans View Data error
report into the issue description field. The Jira formatting makes it
difficult to find the error and stack trace, and the large amount of
text, often interpreted as Jira notation, causes my browser to hang when
editing it.
For example, I managed to move the log files to Attachments and the Docs
Text to Description in the following issue, but it wasn't easy, and this
was on a powerful workstation with the latest Firefox.
NETBEANS-3340: Code Completion/Insertion Stops Working. Internal
Exception Thrown
https://issues.apache.org/jira/browse/NETBEANS-3340
I have three questions:
(1) Could we add some template text to the Create Issue Description
field asking people to add the UI Log and IDE Log as attachments,
preferably with a ".txt" file extension so that they open right in the
browser?
(2) As a longer-term solution, may I open an Improvement Issue to add a
Save button to the NetBeans View Data report that will save the UI Log
and IDE Log as text files for attaching later instead of asking people
to copy and paste them? See the current text below. [*]
(3) It appears that these exception reports are logged automatically
somewhere. Where on the Internet are all these exceptions being
recorded? If we already have them, we don't need the Jira issue.
Thanks,
John
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[*] Report Problem text:
You have found a bug in the application!
Please help Apache NetBeans by reporting this problem to our bug
tracking system. Click View Data button, copy the exception and submit
it together with detailed information about what you were trying to
achieve before the problem occurred in JIRA.
Thank you for helping us make Apache NetBeans better!
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