Dear Fellow OpenMeetings Users and Maxim:

This issue resulted from a previous thread “File Upload to File Explorer" (https://www.mail-archive.com/dev@openmeetings.apache.org/msg03057.html).


After eliminating more than 15 potential causes, we have now found the root cause of the File Upload to File Explorer error that we have been facing for the past two months. Hence, for focus, we are starting this new thread on the root cause of the issue.


*Details***

*Problem*

There are two instances of OpenMeetings running in the following two server environments:

Server 1 (CentOS 6.5, MySQL, DBCP, Java JDK 7u 31)

Server 2 (CentOS 7, MariaDB, DBCP2, Java JDK 7u 67)

OM works perfectly in Server 1. Further, when we compile OM in Server 1 (CentOS 6.5) and install it in Server 2 (CentOS 7) , OM works perfectly.

However, when we compile and install the same source code in Server 2, it gives: The service cannot be found for the endpoint reference (EPR). When we type URL: http://ourserver:5080/CoscendCC/services/FileService?wsdl, it gives an error of HTTP Status 500.

Further, we get the same error output for every service we type in URL (RoomService, CalendarService, JabberService, UserService, ServerService). However, some services are working perfectly, while others are not.


Red5.log

ERROR o.a.c.c.C.[.[.1.1.5.[.[jsp] - Servlet.service() for servlet jsp threw exception javax.servlet.ServletException: File "/axis2-web/listSingleService.jsp" not found


We contacted Axis2 project team. They suggested the potential causes to be:

   ·The Red5 server that is making RPC calls is not able to locate
   [openmeetings-3.0.4-RELEASE.aar] file in the deployment folder.

   ·The [openmeetings-3.0.4-RELEASE.aar] may have an error, if it is in
   the right deployment folder.

*Seeking Guidance.*

1. We have checked the services directory contains the required AAR file.

<prefix>/dist/red5/webapps/<application-context>/WEB-INF/services

2. There is a step in the post-compile installation, where we set entire production directory hierarchy to "nobody" user.
        chown -R nobody <OpenMeetings installation directory>.


Would this be affected (need to be modified) by any changes in Centos 7,
   and, would it be more critical/strict  in Centos-7  about this?


3. Should we set up logging parameter to go deeper into the root cause? Where and what values are advised for this issue?
    Should we use <prefix>\main\webapp\WEB-INF\classes\logback-config.xml?

It has numerous loggers set to ERROR. Should we set the Axis2 logger to "DEBUG", and re-compile ?
  Which Log File is to be checked after this?

*  <logger name="org.apache.axis2" level="ERROR" />*
    <logger name="com.mchange.v2" level="ERROR" />
    <logger name="org.apache.axiom" level="ERROR" />
    <logger name="org.apache.commons.httpclient" level="ERROR" />
    <logger name="de.hunsicker.jalopy.io" level="ERROR" />
    <logger name="org.apache.axis2.enterprise" level="ERROR" />
    <logger name="httpclient.wire.header" level="ERROR" />
    <logger name="org.apache.directory" level="INFO" />
    <logger name="org.apache.mina.filter.ssl.SslFilter" level="ERROR" />
    <root level="DEBUG">
        <appender-ref ref="FLOG2" />
        <appender-ref ref="CONSOLE2" />
    </root>

OR, any other file for logging?


4. For a test, is there a correct way to explode the hierarchy of files and copy it to the ".../webapps/<application-context>/WEB-INF/services" directory? Does it require any additional change to work like this?

5.  Is there anything else we should check ?

Thank you.

Sincerely,

Susheel Jalali

Customer Operations Leader,

Coscend Communications Solutions

Elite Premio Complex Suite 200 Survey No 7 & 8 Balewadi Pune 411045 Maharashtra India

Cell +91-9011000233

_Susheel.Jalali@CoscendCommunications.com_

Web site:www.CoscendCommunications.com <http://www.coscendcommunications.com/>

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