On Friday 20 October 2006 7:14 am, Michael Meeks wrote: > As I say, of the ~million or so users that have been exposed to the > outdated help in this area, none I know of have noticed or cared enough > to actually file a bug.
In general people are amazed when they find a help system actually helps. The industry standard is so low that people have got used to it. I could not quickly find anything in the help about reporting problems and issues only: " Getting Support You can find help and support on the OpenOffice.org website at www.openoffice.org." Perhaps if at the bottom of every help page there was a email link with "Please contact us about any any problems or suggestions with this help topic. We want to make perfect.)" You would get more comments. (Using the link should add the topic name and language and help version number to the email). You would get much more feedback but not at the quality of bug notice via the proper system. If you got too much email read you could still do statistical analysis on the problem topics. David ------------------- David N. Wilson Co-Project Lead for the Bibliographic OpenOffice Project http://bibliographic.openoffice.org --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
