Hi, Can you explain what you actually think is wrong, and what you are trying to achieve?
I don't really understand the issue and as far as I'm concerned the Company Tickets functionality in the Customer interface works just fine. -- Mike On Mon, Nov 26, 2012 at 5:20 PM, Vadim S. Goncharov <vgoncha...@nic.ru>wrote: > Hi, > > I've found that Kernel/Modules/**CustomerTicketOverview.pm still calls: > > CompanyTickets => { > All => { > Name => 'All', > Prio => 1000, > Search => { > CustomerID => > [ $Self->{CustomerUserObject}->**CustomerIDs( User => > $Self->{UserLogin} ) ], > OrderBy => $Self->{OrderBy}, > SortBy => $Self->{SortBy}, > CustomerUserID => $Self->{UserID}, > > but TicketSearch() routine has stopped to process 'CustomerID' in rev. > 1.197, it is completely ignored for years ago. > > What I was actually trying to do when found this - I was trying to make > work "My Company Tickets" feature. The intuitive way of setting "company" > field to group borrowed from LDAP group: > > [ 'UserCustomerID', 'CustomerID', 'mail', 1, 1, 'var', '', 0 ], > [ 'UserCustomerIDs', 'CustomerIDs', 'ou', 1, 1, 'var', '', 0 ], > > didn't work... > > -- > Vadim Goncharov <vgoncha...@nic.ru> RU-Center > NET Department http://www.nic.ru > NET-SYS Group phone:+7(495)737-7646 (ext.4019) > ______________________________**_________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: > http://lists.otrs.org/**pipermail/dev<http://lists.otrs.org/pipermail/dev> > To unsubscribe: > http://lists.otrs.org/cgi-bin/**listinfo/dev<http://lists.otrs.org/cgi-bin/listinfo/dev> >
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