Hi Vadim,
I cannot confirm this. TicketSearch() correctly processes CustomerID, I
even added a unit test to verify this - if an invalid CustomerID is
sent, the ticket is not found. You can see this if you print the
generated SQL string.
Regards, mg
Am 26.11.12 17:20, schrieb Vadim S. Goncharov:
> Hi,
>
> I've found that Kernel/Modules/CustomerTicketOverview.pm still calls:
>
> CompanyTickets => {
> All => {
> Name => 'All',
> Prio => 1000,
> Search => {
> CustomerID =>
> [ $Self->{CustomerUserObject}->CustomerIDs( User => $Self->{UserLogin}
> ) ],
> OrderBy => $Self->{OrderBy},
> SortBy => $Self->{SortBy},
> CustomerUserID => $Self->{UserID},
>
> but TicketSearch() routine has stopped to process 'CustomerID' in rev.
> 1.197, it is completely ignored for years ago.
>
> What I was actually trying to do when found this - I was trying to
> make work "My Company Tickets" feature. The intuitive way of setting
> "company" field to group borrowed from LDAP group:
>
> [ 'UserCustomerID', 'CustomerID', 'mail', 1, 1, 'var', '', 0 ],
> [ 'UserCustomerIDs', 'CustomerIDs', 'ou', 1, 1, 'var', '', 0 ],
>
> didn't work...
>
--
Martin Gruner
Senior Developer R&D
OTRS AG
Europaring 4
94315 Straubing
T: +49 (0)6172 681988 0
F: +49 (0)9421 56818 18
I: www.otrs.com/
Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.:
DE256610065
Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann
(Vorsitzender), Christopher Kuhn, Sabine Riedel
It's raining... OTRS Feature Add-Ons! Bis zu 10 kostenlose OTRS Feature Add-Ons
und professionellen Hersteller-Support – Werden Sie jetzt
Service-Subscription-Kunde!
_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
