yes, and who's more likely to report valid bugs of the two categories? :D

(I say more likely, no offence meant to casual users, I just think the
focus for a bug reporting tool should be on power users, which, from the
opinions I gathered in the last months, don't have many nice words about
TJC)

TJC was cool because there was nothing before it...now a few months passed,
Jolla should look into specialising the bug reporting offer,
or (as Eric is also suggesting) it should make the link with the internal
bz so strong that I don't have to be worried if I'm wasting my time by
reporting super detailed bugs to a place probably nobody is going to read.


2014-06-25 17:25 GMT+02:00 <sfietkonstan...@free.fr>:

> I'm wondering how TJC is handled internally by Jolla. Some insights on how
> sailors
> proceed is very welcomed.
>
> To reply to Faenil, I would say that it depends on the users. Power users
> like us
> are often on IRC and discuss directly with some Sailors. And they can feel
> that
> TJC is a mess (especially compared to a bugtracking tool). However, the
> average
> Jolla user might just post something on TJC and either forget about it, or
> just
> follow his own issue(s).
>
> ----- Mail original -----
> De: "Andrea Bernabei" <and.berna...@gmail.com>
> À: "Sailfish OS Developers" <devel@lists.sailfishos.org>
> Envoyé: Mercredi 25 Juin 2014 17:16:54
> Objet: Re: [SailfishDevel] Follow up on faenil's topics in Community
> meeting 24.04.2014 @ 10:00 UTC
>
>
>
>
> DISCLAIMER: I'm saying the following words with a smile on my face, I may
> sound harsh but please believe me, I don't mean to :)
>
> Eric, just go into the IRC channel, and ask people there (who are,
> usually, the most active community members):
>
>
> 1) what do you think of TJC as a bug reporting tool?
> 2) do you think it can work?
> but most importantly
> 3) Are you *actually* reporting bugs on TJC?
>
>
> I heard many people who are not reporting bugs on TJC because they think
> it's not worth it (for different reasons)
> and I'm not reporting them myself, because I keep stumbling on unanswered
> posts.
>
>
> But that is normal, sailors are not developer-care agents, they can't
> spend all day reading all kind of reports trying to understand which bug is
> valid, which one is invalid, and then also keep those posts updated with
> the news!
>
>
> Hence my point...
>
>
>
> 2014-06-25 16:54 GMT+02:00 Eric Le Roux < eric.ler...@jolla.com > :
>
>
>
>
>
>
>
>
>
>
>
> El 25/06/14 16:40, Eric Le Roux escribió:
>
>
>
> There was a fair deal of discussion yesterday during our meeting (see,
> http://merproject.org/meetings/mer-meeting/2014/mer-meeting.2014-06-24-08.44.html)
> on two important topics raised by faenil.
> The URL is not correct... ;-)
>
>
> Thanks Manuel!
> And apologies :)
>
>
> Here:
> http://merproject.org/meetings/mer-meeting/2014/mer-meeting.2014-06-24-08.44.html
>
>
> Cheers,
> Eric
>
>
>
>
>
>
>
>
> --
>
> Bye, Manu.
> manu at manu.ms http://www.manu.ms Manuel Soriano     * Lo
> Perello/Valencia/Spain * ( AbM Compliant )
>
>
> La política es el arte de buscar o crear problemas, hacer un diagnostico
> falso, aplicar remedios equivocados para nunca resolverlos. (Graucho Marx y
> yo)
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