Hi,
The "artificial deadline" was, I believe, chosen (years ago now) to be
similar to that set by governmental departments for replies to MPs and
Peers by ministers/ civil servants (example source at
http://www.theyworkforyou.com/wms/?id=2005-04-06a.137WS.1 ).
Whether something is considered a response or not is up to the person
who sent the letter in the first place, no-one else, certainly not
WriteToThem. I would say getting a reply like you quote certainly counts
as getting a reply in my book, given the questionnaire is clearly worded
between getting nothing at all (or an auto-response) and getting something.
Yes, WriteToThem only sends questionnaires for the correspondence sent
through the site (which for some MPs is still fax, not email) - I'm not
sure how it could cover other forms of correspondence - and so it
explicitly states that fact, as in the line quoted by the previous
poster; it doesn't claim in any way to be more than it is.
If you have any other questions, I'd be happy to answer them.
ATB,
Matthew
On 07/09/2011 22:19, e-mail timothy.mullen wrote:
Without wishing to offend anyone, the tables on They Work For You are
meaningless; having worked in an urban MPs office on casework, it is
/impossible/ to meet TWFY's artificial deadline, particularly as they
count a letter saying "we've written to the appropriate Minister and
will contact you when we receive a reply" as a non-response, and only
consider email correspondence, ignoring the old-fashioned hand-written
letter or telephone contact, which when I left in 2010 made up at least
70% of constituent contact; I'm afraid those tables are run by people
who've no idea what they're talking about.
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