On 3/13/2015 7:51 AM, Chris wrote:
Also, sometimes I have the impression that people use any excuse not to use D.

I've learned to be careful when people say "I can't use [insert your product] because of X." All too often, it isn't X at all. I discovered this by addressing the problem, and going back to the person and saying "X is solved", and they just kind of mumble a bit and say "that's great, but I still can't use it because of Y."

(Ironically, they'll often be using Product Z that also has flaw X and Y.)

In other words, X and Y are not the real reasons. The real reason may be something that isn't too palatable to say, so they look around for a real or imagined flaw, something that is more presentable, and say that.

It's important for us to find the real reasons, instead of chasing pots 'o gold at the end of rainbows.

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