On Friday, 23 March 2018 at 01:43:49 UTC, Nick Sabalausky
(Abscissa) wrote:
On 03/18/2018 11:28 PM, Manu wrote:
I know these feels so well.
People take their one experience, and that's the truth on the
matter.
The sad part is, it's actually a massive missed opportunity!
If these
colleagues posted here, and instead were greeted by
recognition of
their issue, and provided a satisfactory work-around, or even
a prompt
fix, they would have taken a COMPLETELY different message away
from
their interaction; it would be "this D comunity is so awesome,
I can
have confidence that our issues will be handled in a
personalised
way!", and there's very strong value in that for a business...
Well *of course* they would love any group that does custom
work for them for free! ;)
[snip]
All that was expected of D in the tests that I supervised was
zero blocking bugs and documented features to be complete and
working as advertised. We did not expect special treatment or new
features to be implemented on whim without giving back in time or
cash.
While personally I agree with your sentiments regarding OSS, my
experience has been that most companies will only donate cash or
time when a tool has already proven itself to be a useful.
Cheers,
Norm