On Friday, 23 March 2018 at 01:43:49 UTC, Nick Sabalausky (Abscissa) wrote:
On 03/18/2018 11:28 PM, Manu wrote:

I know these feels so well.
People take their one experience, and that's the truth on the matter. The sad part is, it's actually a massive missed opportunity! If these colleagues posted here, and instead were greeted by recognition of their issue, and provided a satisfactory work-around, or even a prompt fix, they would have taken a COMPLETELY different message away from their interaction; it would be "this D comunity is so awesome, I can have confidence that our issues will be handled in a personalised
way!", and there's very strong value in that for a business...


Well *of course* they would love any group that does custom work for them for free! ;)

[snip]

All that was expected of D in the tests that I supervised was zero blocking bugs and documented features to be complete and working as advertised. We did not expect special treatment or new features to be implemented on whim without giving back in time or cash.

While personally I agree with your sentiments regarding OSS, my experience has been that most companies will only donate cash or time when a tool has already proven itself to be a useful.

Cheers,
Norm


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