> From: discuss-bounces+blu=nedharvey....@blu.org [mailto:discuss- > bounces+blu=nedharvey....@blu.org] On Behalf Of Edward Ned Harvey > > With only a moment's thought, and only a few words, how do you describe > the > value that your role adds to the organization? How do you justify your own > existence, casually, when talking to a CFO or somebody in a social > situation?
There is a level of support (IT and otherwise) that is necessary just to keep the doors open for business. Many businesses cut their support down to this level, thinking of us as "overhead." But beyond that point - IT is a force multiplier, we provide competitive advantage (neutralizing competitors' advantage, or gaining our own competitive advantage). Both in terms of our organization's ability to produce more and meet more targets, and in terms of our ability to attract & retain talented workforce. When you think about it, most of the "coolness" factors of an organization are support related, IT and otherwise. Coolness factors represent a real, but often intangible or unmeasurable, advantage to attracting & retaining talent. It's company image, it's marketing for your brand. So. We are justified for two reasons: (a) Keep the lights on, and (b) Competitive Advantage. _______________________________________________ Discuss mailing list Discuss@blu.org http://lists.blu.org/mailman/listinfo/discuss
