I'm with Jared on this one ... >> My opinion: Usability labs are a senseless waste of glass and furniture. >> http://www.uie.com/articles/streamlining_usability/
The linked article says it all, but in short: -) A formal lab seriously freaks some users out, especially Type A finance folks -) Same for webcams, though those are useful for documenting facial reactions (grimacing, confusion, smiles, surprises) -) Having the observers in the room makes everyone feel more comfortable and connected. The end-of-test feedback session is a lot more effective as a result -) My usability lab fits in my pocket If you really need to capture screen movements and audio, Morae and UserVue tend to be the tools to use; you can usually spare a laptop or other machine on which to perform the tests. Otherwise, the most stuff you need is a pad of paper, something to pay users with, and stakeholders to observe and have their minds blown :-). - Nasir ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
