There is an updated version of the previously mentioned e-Citizen Charter: http://www.burger.overheid.nl/files/workbook_ecc_english.pdf
Or check the html summary: http://www.burger.overheid.nl/service_menu/english/what_we_do - Yohan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=35669 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
