To add-on to Jared's reference, there are a number of articles in the Harvard Business Review related to usability, consumer research, etc. I wrote up a summary of some of the most relevant ones a couple of months ago -
http://tinyurl.com/8q58hw Besides there educational/informational content, they can help bring "business credibility" to the user experience table (if it's needed). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=36646 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
