As a User Centered Design graduate I find it quite irritating to be working in an environment where engineers run everything. My position does not allow me to say much yet as a Tech Writer/Project Manager assisting the engineers on usability issues I have had it! They all believe that designing for the end users only involve usability issues... Should I send them a copy of Allan Cooper's "The Inmates are running the asylum"? :) Few of them have taken some HCI courses and THATS IT! There is NO qualitative research and both hardware-/software engineers think that their own opinion about the products matter.
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