That is the whole key with research and decisions. The research, nor the participants/users are making the decisions. You do the diligence... all the research you can afford, can manage, or have time for... but in the end, you, the designer must make the decisions... and you must trust your gut. There is no way around that.

Mark



On Jan 27, 2009, at 8:26 PM, Robert Hoekman Jr wrote:

Incidentally, this whole idea was the subject of Blink (Gladwell).
Basically, if you spend enough time informing your gut, then your instincts
can be just as effective, if not more effective, than a boatload of
time-consuming research.

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