On 21 Mar 2009, at 17:43, Katie Albers wrote:
[snip]
How do you reconcile data and design (in its broadest sense) here?
Why do you need to? Why do we have this aversion to simply admitting
that people have non-measurable, but critically important,
preferences and we need to acknowledge those and incorporate them
into design? (Obviously, in the case of commands, we do just that,
but often that's more a matter of default than decision.)
[snip]
Sorry... not quite understanding the argument... The keyboard/mouse
tests you're talking about measured:
* user perception of speed
* actual speed
* level of expertise
Giving a bunch of useful information that helps inform design
decisions. How you use it depends on how much of the product goal
relates to efficiency, how much to user satisfaction, how much effort
you can put in to producing experts, etc.
Would not having the data make it better? Am I misunderstanding your
point?
Confused...
Adrian
--
delicious.com/adrianh - twitter.com/adrianh - adri...@quietstars.com
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