Hi, I agree with Dave Malouf's comment about the Destination Map. I think you should consider delineating using lines as oppose to showing the birds eye map. The current station the rider is at should also be marked on the destination map. I think globally it is an accepted standard to organize around lines with outbound and inbound end of the line destination names.
Did you also research the interactions between newbies and regular riders of the system? I would guess that regular riders who are in a rush to get to work would get very frustrated waiting behind newbies who are orientating themselves with BART destination maps. Based on a trip to Bangkok, Thailand, I used the Air Train system which has a separate kiosk for destination map/ticket cost and also a kiosk for purchasing a ticket. That way both types of riders are supported. I applaud your ideas working within the constraints of the current BART hardware. I think your design has exposed weakness in the BART system relating to trip information and purchasing tickets. I hope this helps, Peter Ps I am a BART rider and the system gives me heartburn UX Designer Wells Fargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=41790 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
