But it still holds true that to the user, Joan, it wasn't "immediately learnable" given a high-stress, potentially dangerous situation. I wouldn't expect to see emergency call on the keyboard of my phone, and would never think to look there. To me, it might as well not be there at all, for all that I would be able to find and use it when I needed it. Especially in a high-stress, dangerous situation, people aren't going to try to figure out something new - they are going to stick to the procedure that they know will work, no matter how long it takes.
-----Original Message----- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Andrei Herasimchuk Sent: Thursday, August 27, 2009 2:03 PM To: IXDA list Subject: Re: [IxDA Discuss] We don\'t make consumer products, hence no need for a User Centered Design development process. On Aug 27, 2009, at 10:40 AM, Joan Vermette wrote: > With my iPhone, the motion involved: > > Waking up the phone. > Unlocking the phone. If the iPhone is locked, there is a button on it that says "Emergency Call" on the keycode screen (bottom left) which bypasses nearly all of the steps you listed and lets you get to talking to 911 immediately. -- Andrei Herasimchuk Chief Design Officer, Involution Studios innovating the digital world e. and...@involutionstudios.com c. +1 408 306 6422 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
