Not to downplay the seriousness of the situation, but in looking at your description of the scenario, it seems like the recollection of "every other phone" compared to the iPhone is a bit misrepresented. It's kind of like my wife saying how amazing NYC is and only recalling the best parts of it and ignoring the smell of urine in the streets and stench of trash in the mornings.

For instance, you highlighted that the iPhone needs to be woken up after you've performed the initial action and it falls asleep, but neglect to mention that every other phone you've had also needs to be woken up after a particular time has expired. Even your flip phone will fall asleep at some point and needed to be woken up.

The locking issue has nothing to do with the iPhone, but rather a setting that you've enabled on the iPhone, which is something you could have enabled on any previous phone you've owned as well.

Just seems a bit overplayed in that respect.

Now, the criticisms of the other interactions, having to push the Home button to get out of the last app you were in is a good criticism.

It's pretty easy to argue either way on the 911 app—the fact the iPhone can have one is an advantage, while the perception/possibility that it needs one is a disadvantage.

Cheers!

Todd Zaki Warfel
Principal Design Researcher
Messagefirst | Designing Information. Beautifully.
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Email:  t...@messagefirst.com
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In theory, theory and practice are the same.
In practice, they are not.




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