Hi, Here are some books that you might find useful. The best books on interviewing probably come from the anthropology, psychology, and sociology domains.
I'm finishing a book where I include chapters on the three basic types of interviews: structured, semi-structured, and unstructured. In many studies we use a hybrid interview method (start with structured questions and then move to semi-structured for example). Many books focus on individual interviews so for group interviewing, there are also a number of good books. Here are few. My full list is on aother machine at home so I'll do an update, but here is a start: Kvale, S. (1996). InterViews: An introduction ot qualitative research interviewing. Thousands Oaks, CA: Sage. Robson, C. (2002). Real world research (Second edition). Malden, MA: Blackwell Publishing. This book is an excellent reference in that it covers many methods of research that includes some background. It covers all types of interviews, focus groups, and other techniques like card sorting, and the development of Likert scales (versus Likert-like scales). This is a very good handbook that is readable and practical with advice and supporting references. Fontana, A., & Frey, J. H. (2000). The interview: From structured questions to negotiated text. In N. K. Denzin, and Y. S. Lincoln ((Eds.). Handbook of Qualitative Research (Second Edition). Thousands Oaks, CA: Sage Publications. 645-672. Spradley, J. P. (1979). The ethnographic interview. Belmont, CA: Wadsworth. More to come. Chauncey On Wed, Nov 11, 2009 at 11:05 AM, Liou Yamane <liouyam...@yahoo.com> wrote: > I just did a short focus group and light usability test with a couple of > children. What I noticed is how important the phrasing of interview questions > and usability tasks is, especially with children but also with adults in > general. > > Has anybody recommendations for books or other resources that can help me in > phrasing questions and tasks as neutral as possible? > > PS. I found http://www.ixda.org/discuss.php?post=6191 but I thought that the > books are rather general and broad. > > > > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... disc...@ixda.org > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help > ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help