On my Mac I've never had any problems over the years since I go my
first Bluetooth device. The interface is pretty straight forward.
I've connected keyboards, a mouse, and my non-Apple cell phone and
headset. No problems on the computer interface side.

The only problem I've had is with my sister's mobile and Bull-ant
bluetooth hands-free system - and there the problem wasn't
interface; it was connection - no real feedback on what to expect or
how long it should normally take. No warning to make sure the phone
has a good charge before trying to pair for instance! Strong power
supply = strong bluetooth signal!

It all comes down to meeting a users expectations and if you don't
tell them what can go wrong, then there is no way for a User to be
able to act on a problem when it arrises. 

It brings up another question I've often thought about - should User
Instructions have "what may NOT work" rather than how it should
work? Are Troubleshooting sections on their own enough or should they
be part of the setting-up process?

regards

Stephen Holmes


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=47575


________________________________________________________________
Welcome to the Interaction Design Association (IxDA)!
To post to this list ....... disc...@ixda.org
Unsubscribe ................ http://www.ixda.org/unsubscribe
List Guidelines ............ http://www.ixda.org/guidelines
List Help .................. http://www.ixda.org/help

Reply via email to