To clarify the non-negotiable requirements: -I would like to find someone to fix and/or rebuild Mom's PC. That's the job.
-Mom does not drive and does not understand all the steps of disconnecting/reconnecting a PC and getting it back on the internet. Someone needs to go on-site. If the PC needs to take a trip to the store, that's part of the job. -I am NOT going to involve myself in this, beyond finding a local resource. Long distance phone support + family + lack of common terminology + FUD + unix person lacking Windows expertise = does not work for us. Mom is 84 and still very sharp, but computers are not her strong point. She has been using PC's for 30 years, although my late father used to do the heavy lifting. Her first PC was a Compaq I, the luggable with two 5" floppies. It's too late for her to switch and learn all new software. She's having enough trouble with Windows 7. And the software she's been using for 30 years is Word Perfect. There's no easy path out of that. She also uses Thunderbird and Cluemail, and hates Gmail with a passion (because of the targeted ads and privacy concerns) . And there's also a layer of stress and anxiety that would be best soothed by a confident professional. Thank you for the alternate suggestions, but it should be possible to find a PC tech in Philadelphia who can get Mom back online.
_______________________________________________ Discuss mailing list [email protected] https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
