As a former product manager for consumer electronics devices myself, I
generally agree with Moonbeam's assessment, and I commend him for having
the gumption to post it, knowing he'd catch some flak.

In my view, a key problem with open source software is that the techies
develop it for their own desires, not those of Joe and Jane Sixpack who
don't give a rats a** about SQLite vs. MySQL. The masses just want
something that works well (even if it has a few bugs), without having to
tinker under the hood. Think iPod or TiVo. When both of those products
were first introduced, they already had very well thought out (if
imperfect) user experiences which kept the technical details hidden from
view. You didn't have to be a tech geek to appreciate them, but tech
geeks could appreciate them anyway, despite their frustrations at not
having full access to the inner workings. I hate to say this, and I'm
sure I'll catch flak for it, but Logitech might be better off taking
development entirely in house. I especially hate to say it, because the
open source platform is one of the things that attracted me to buy
Squeezeboxes in the first place.

But Joe and Jane Sixpack don't frequent this forum, and that leads to
skewed input into the open source development process unless your target
market is open source developers. Sure, I can set up a Squeezebox system
that's so easy to use that my girlfriend can handle it and even like it,
but no way in heck could she set it up herself. Does anybody here
believe that open source development of Squeezecenter will ever lead to
a product that is easy enough to set up that his or her mother could do
it?


-- 
TiredLegs
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