Altec;475049 Wrote: > Yes Hans, I have an update: > > I have changed my opinion about Logitech customer service after a > friendly person called me today. What a drastic contrast to my first > experience! I now once again trust this company and their products, > thanks to Peter from Logitech Customer Care in Switzerland, who btw is > also Danish. Thanks to Logitech in California someone finally showed > interest in solving my problem in a professional way. I am sure that my > problem will be fixed very soon and I believe what they say, that I was > the victim of several unfortunate incidents and that this sort of > problems will be a thing of the past. > > I am now glad that I didn't gave up and bought something else instead > because the squeezebox family seems to be one of the most innovative > product lines I have tried, with lots of possibilities. Sure that means > that once in a while something goes wrong, but when I think about it I > rather have an advanced product than an expensive outdated boring > product such as some of the other products I looked at before choosing > Squeezebox (of course only if I know that someone from customer service > will try to help me if something fails...). Once again I want to buy the > Squeezebox Radio and Touch. And yes Hans, the Radio is also in the shops > here in Denmark. > > I won't reply to this thread anymore unless something crazy happens > (which I doubt). Thanks
I'm ecstatic that you have things back on track with the help of CS ,congrats, It seems you are quite happy of how everything turned out. I like to hear stories like yours, and the redeeming qualities appearing from the big scary companies.I know you want these components to work as I did, and I happy that you have won pal..Take care..and enjoy Cheers Daniel -- Djoel ------------------------------------------------------------------------ Djoel's Profile: http://forums.slimdevices.com/member.php?userid=31632 View this thread: http://forums.slimdevices.com/showthread.php?t=69869 _______________________________________________ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
