Altec;473133 Wrote: > Does anyone from Logitech ever read these threads?
Yes we do, and often. First, Altec, let me apologize for the dreadful treatment you received at the hands of Logitech Support. That is so far from the experience we aim for it's hardly worth comparing. You were the victim of some of a number of transitions and changes Logitech Support is going through. And please note: I offer that as an explanation, not an excuse. Please feel free to PM me privately and I'll work with you to resolve this. Bear in mind I'm in California though, so there may be some delay. Alternatively, I can also get you in touch with European level 2 support. I will also alert our European supervisors of this incident. They take this sort of thing very seriously, as do I. -- -- Devans . . Dan Evans . Customer Support Manager . Logitech Squeezebox Support (USA) ------------------------------------------------------------------------ Devans's Profile: http://forums.slimdevices.com/member.php?userid=4873 View this thread: http://forums.slimdevices.com/showthread.php?t=69869 _______________________________________________ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
