Completely agree: 1. refund original purchase price 2. offer a UE Radio replacement and refund of price difference between Radio and Touch * assuming either 1 & 2 applies by retailer 8 months after the original purchase
Where I don't agree: 3. no contract, retailer made offer to replace item, consumer made counter offer of replacement + original item returned, don't see acceptance of this counter offer by retailer (as noted, likely language translation issue) Seems unreasonable to ask for return of original item in any scenario 1 or 2 or 3 as this likely means retailer will not get credit for the returned item. So now the retailer is out two items and was only compensated for one (original purchase), all for an issue (mfr defect) completely out of the retailers control. ------------------------------------------------------------------------ toby10's Profile: http://forums.slimdevices.com/member.php?userid=12553 View this thread: http://forums.slimdevices.com/showthread.php?t=98825 _______________________________________________ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
