tikavista wrote: 
> ....... In Europe and probably everywhere, you can ask to keep the
> defective spare parts when you have anything repaired. Why would that be
> different with any whole object if that object has no marketing value ? 
> 

The difference is in who is paying for the repair.  If the consumer is
paying for it themselves then it is customary to return to the consumer
any replaced parts/pieces.  If the mfr is paying for the repair under
warranty then it is customary for the mfr to keep the replaced
parts/pieces.  You are welcome to ask for such parts back in any repair
situations, but it is up to the mfr and their policies whether you get
such parts back when you are not paying for the repair.


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