As another non-geek (and UK based), I have found getting to grips with the SB since I got mine in Jan08 very slow and time consuming. You seem to need to be very computer literate and have a lot of spare time. But the Sonos alternative is a lot more expensive. One of my frustrations is the bias towards the US built into the product. All the pre-loaded radio stations are US, Pandora and Rhapsody are US only. Logitech is an international company, the product is sold at retail outlets in the UK and yet you can only get Lastfm by a work around plugin, and there are no plans to integrate Napster, which currently is the only subscription service available in the UK. Having said that, I think the forum community is great, I think I would still be looking at a dumb black box without it. Mike
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