I can tell you from experience that I haven't seen much out of the paid 
support for RHEL, if it were entirely up to me, I'd use only CentOS.  At 
$WORK we have gone from a policy to only use CentOS, to a policy to only 
use RHEL, back to a policy to only use CentOS.  It is nice because it is 
all managed the same and you can dial-up or dial-down to hit whatever 
value management wants to pay to a vendor -- or to just mix and match with 
mostly CentOS, but critical servers running RHEL (or OEL) -- and it all 
looks the same.

On Fri, 31 Jul 2009, Neil Neely wrote:
> Has anyone on the list done a cost benefit analysis of Red Hat vs Cent OS?
>
> $WORK is a very cost conscious environment so I didn't ever do any serious
> evaluation of Red Hat, but found I have really liked Cent OS.  I'd love to
> hear from anyone who has operated both and any insight you can share on this
> topic.
>
> My desire to know more about this topic pre-dates the Drama over at
> http://centos.org, however that drama has added motivation to ask the
> question sooner rather than later.
>
> Thank you for your time,
>
> -- 
> Neil Neely
> http://neil-neely.blogspot.com
>
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