I didn't mean to imply that you didn't RTFM. I know it is kind of an odd way to enable the battery and t tell you the truth I am not even sure why they have a battery, mine sets in the cradle almost exclusively.
On Mon, Aug 30, 2010 at 8:32 PM, Jeremy Charles <[email protected]> wrote: > I’ll clarify that I’ve RTFMed and have repeatedly executed the documented > procedure of inserting the display for 15 seconds, removing it and then > re-inserting it. Lots of people on their support forum claim they’ve done > the same. > > > > I’ll try their phone support again tomorrow in the hopes that I simply hit > them on a bad day... > > > > > > *From:* Shawn Badger [mailto:[email protected]] > *Sent:* Monday, August 30, 2010 6:08 PM > *To:* Jeremy Charles > *Cc:* LOPSA Discuss List > *Subject:* Re: [lopsa-discuss] TED > > > > I have one with the wireless display. I don't have any problems with the > display's battery. I seem to remember some procedure for activating it for > charging though. I also found their phone support to be really good, so you > may just give them a call after a really good RTFM session. > > I have had mine for about 8 months so far and the wife and kids are > altering the way the do thing to use power during the off-peak times. The > real time cost display is giving them a real idea on exactly how much it > cost to take showers at different times. > > My only complaint so far has been that the box recently became unstable and > was crashing alot. I sent an email off to them and got a reply a few days > later. It did however take 2 weeks to get me the replacement unit which kind > of sucked, but I know they are running pretty lean as a startup so I will > let it slide for now. > > > On Thu, Aug 26, 2010 at 6:25 AM, Jeremy Charles <[email protected]> > wrote: > > I’m assuming I can’t be the only person in this crowd who has purchased a > TED (www.theenergydetective.com). > > > > I’m wondering if anyone else has purchased their product with the wireless > display and has had problems getting the wireless display’s battery to take > a charge. ...or, more importantly, if anyone has been able to remedy this > problem. > > > > Their support forum is littered with identical complaints, all of which > appear to be going unanswered and there’s a lot of frustration being > expressed. > > > > I tried calling them this morning and got no answer after navigating > through their IVR. > > > > ==== > > Jeremy Charles > > Epic’s Computer and Technology Services Division > > [email protected] <[email protected]> > > > > Phone: 608-410-4944 Fax: 608-271-7237 > > > > > _______________________________________________ > Discuss mailing list > [email protected] > http://lopsa.org/cgi-bin/mailman/listinfo/discuss > This list provided by the League of Professional System Administrators > http://lopsa.org/ > > >
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