I think any Mailman will do that too, you don't really need another proprietary technology to bind a forum with a mailing list. You just need to read the manual on how to set the gateway between them.
-- Alexandro Colorado Co-Leader of OpenOffice.org Spanish http://es.openoffice.org/ Mensaje citado por Rigel <[EMAIL PROTECTED]>: > Hi daniel. Sun already has the technology to bind various forums into a > single > cohesive hole, while making the interface for each look entirely independant. > That means while the user is sending info off to a Writer forum, the only > thing > in the e-mail that changes is the subject line that includes "Users: Writer:" > and then the rest of the subject line. I think this would be great because it > would keep all the users group e-mails collected, and at the same time keep > them all organized according to the component, and! It would allow the > support > team to simply sort their e-mail by subject and jump directly to what they > can > do, versus trying to guess at the subject line. > > Hey. Can someone get on the OOo executive get on the horn, and see if we can > borrow sun's collab.net for mail server software? :D I think it would be a > great alternative. > > Rigel > > > --- Daniel Carrera <[EMAIL PROTECTED]> wrote: > > Steve Kopischke wrote: > > > > > I believe this happens because the network of individuals has little in > > > the way of recognition > > > > Can you think of any idea to improve the ammount of recognition volunteers > > get? > > > > Let's forget about details like feasibility and practicality. Let's just > > brainstorm some ideas for a moment. > > > > Let's see... maybe if we had a way to get users ("customers") to rate the > > help they got in terms of knowledge, helpfullness and friendliness. And we > > had hall of fame for the top support people on the list. > > > > At OOoAuthors we have a simple, but good, recognition system. Each chapter > > has a list of contributors. And the "lead" contributor for the chapter is > > listed on another line as the maintainer. The maintainer also gets final > > say on what goes into the chapter. So they can be dictators of their own > > little realm. :) We've also experimented with a news box, where we > > announce when a chapter gets published. We don't do that much anymore, but > > are rather sticking to email-based announcements. > > > > Okay, these things can't be directly applied to the users list. But it > > might be food for thought. > > > > Here's another thought (again, reality aside): > > > > Have several support lists, for several categories. For example: > > installation, writer, calc, draw, impress, base and other. > > > > Each volunteer subscribes to the lists he feels he can help in. Now, if we > > just manage to get emails properly directed to the right list, we will > > reduce the volume each person has to deal with, and increase the list > > relevance. So how do we distribute emails like that? > > > > We can use a web-based support form. The 'customer' selects a component > > from a list and types in his email and the support question. Then a > > program would email the appropriate list, CC the user, and add the user's > > email to the 'Reply-To' field. > > > > Okay, this doesn't address the "recognition" part. But it would address > > the volume problem. It could also, potentially, improve the over-all > > atmosphere of the list, by making the contents more relevant. > > > > Cheers, > > -- > > Daniel Carrera | I don't want it perfect, > > Join OOoAuthors today! | I want it Tuesday. > > http://oooauthors.org | > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: [EMAIL PROTECTED] > > For additional commands, e-mail: [EMAIL PROTECTED] > > > > > > ______________________________________________________________________ > Post your free ad now! http://personals.yahoo.ca > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
