One plase to start understanding types of usability problems is Neilson's usability heuristics. He created the heuristics by performing a factor analysis of 249 usability bugs.
http://www.useit.com/papers/heuristic/heuristic_list.html
http://www.useit.com/papers/heuristic/
Tim
On 24/11/05, Effie Law <[EMAIL PROTECTED]> wrote:
Dear PPIG Colleagues,
I'll much appreciate if you could give me some good references for the
following topics:
(1) the distinction between software bugs and usability problems
(2) typology of fixes for software bugs
(3) typology of fixes for usability problems
Thank you!
Cheers,
Effie
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