On Nov 30, 10:38 am, David Zhou <da...@nodnod.net> wrote:
> On Sun, Nov 29, 2009 at 9:18 PM, digicase <art...@studio-automatique.com> 
> wrote:
> > I received a good email From Remi at WF which told me all I needed to
> > know. The outage was unacceptable but hopefully lessons have been
> > learned.
>
> Do you mind sharing what he said? I'd be curious to know if any new
> controls have been put into place to prevent this sort of sustained
> outage from happening again.  And if new protocols on communication
> during extended outages are being considered.

Nothing specific really, mainly assurances that this will never happen
again. I'm sure if you contact Remi D at WebFaction he would be able
to answer your questions and be open to ideas on how communication can
be improved during outages. He seems like a nice, helpful fellow.

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