> On 21 Jul 2020, at 00:20, Brandon Long <blong=40google....@dmarc.ietf.org> > wrote: > > > > On Mon, Jul 20, 2020 at 2:00 AM Laura Atkins <la...@wordtothewise.com > <mailto:la...@wordtothewise.com>> wrote: > >> On 19 Jul 2020, at 19:08, Murray S. Kucherawy <superu...@gmail.com >> <mailto:superu...@gmail.com>> wrote: > >>> I'm less convinced by the notion that all of the RFC5322.From is >>> disregarded by the preponderance of users when deciding what level of trust >>> to put in the message's content. That suggests we blindly open and read >>> absolutely everything, and I suspect that isn't the case. >> 1. That's not what it suggests, at all >> >> Then I don't know what else you might mean by "end users do not reliably >> make trust decisions based on /any/ of the information in the rfc5322.From >> field". What other data exist upon which to make trust decisions in the >> display of a mailbox? > > There was a research project done by an inbox provider and a major supporter > of DMARC presented at a MAAWG meeting a few years ago. They tried adding > trust indicators to the message list but found no statistically significant > behavioral changes by users. Given the conference policies, I hesitate to > mention it here, but there is research. There’s also a conference paper I > found, done by a computer science research team at VA Tech that looked at > this as well. > > Was it us? If so, I can push on folks to find and make it releasable, but I > don't recall that we had such a presentation but I've also been out of the > loop for a while and wasn't there are > the beginning of DMARC either. Ie, I know the ecert goldkey stuff failed on > this, but don't think I ever saw the data.
Wasn’t Google (which doesn’t mean Google hasn’t done similar work. Following up offlist. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: https://wordtothewise.com/blog
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