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See:
http://www.ctg.albany.edu/egov/making_a_case.pdf

I'd like to collect citations and reports (in any language) that point
to the role of the local e-government "champion" as the number one
indicator of higher level e-government achievement.  Again and again I
find the best local government online efforts point to one (or more
people) who go above the call of duty work to present the whole of the
organization with an insight into the citizen perspective. Over time
they distribute publishing rights through the organization down to the
level of information production.  I am also interested in what
indicators might explain why some local government web sites contain more
"e-democracy" features that others?

Has anyone seen any other models work well?  The challenge for any
organization is what happens when the champion(s) leave, burn-out, or
get discouraged due to the lack of institutional support for the new
model of service they built?

Steven Clift
Democracies Online


---------- Forwarded message ----------
Date: Fri, 20 Sep 2002 16:40:27 -0400
From: Mark LaVigne <[EMAIL PROTECTED]>
Subject: Making a case for local e-government

Research conducted by the Center for Technology in Government (CTG) finds
that, despite a range of barriers, local government leaders are tapping into
electronic government initiatives to improve operations and services in
their municipalities. Making a Case for Local E-Government,  a resource
based on the experiences of local e-government "pioneers" throughout New
York State, details strategies, barriers, and benefits of e-government from
local e-government initiatives. This briefing, developed by the CTG, helps
answer two questions that many localities are facing:  How should I think
about e-government and what are others doing to make it work? Visit
http://www.ctg.albany.edu/egov/making_a_case.pdf or call 518-442-3892 to get
a free copy of Making a Case for Local E-Government.

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