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See: http://www.ctg.albany.edu/egov/making_a_case.pdf I'd like to collect citations and reports (in any language) that point to the role of the local e-government "champion" as the number one indicator of higher level e-government achievement. Again and again I find the best local government online efforts point to one (or more people) who go above the call of duty work to present the whole of the organization with an insight into the citizen perspective. Over time they distribute publishing rights through the organization down to the level of information production. I am also interested in what indicators might explain why some local government web sites contain more "e-democracy" features that others? Has anyone seen any other models work well? The challenge for any organization is what happens when the champion(s) leave, burn-out, or get discouraged due to the lack of institutional support for the new model of service they built? Steven Clift Democracies Online ---------- Forwarded message ---------- Date: Fri, 20 Sep 2002 16:40:27 -0400 From: Mark LaVigne <[EMAIL PROTECTED]> Subject: Making a case for local e-government Research conducted by the Center for Technology in Government (CTG) finds that, despite a range of barriers, local government leaders are tapping into electronic government initiatives to improve operations and services in their municipalities. Making a Case for Local E-Government, a resource based on the experiences of local e-government "pioneers" throughout New York State, details strategies, barriers, and benefits of e-government from local e-government initiatives. This briefing, developed by the CTG, helps answer two questions that many localities are facing: How should I think about e-government and what are others doing to make it work? Visit http://www.ctg.albany.edu/egov/making_a_case.pdf or call 518-442-3892 to get a free copy of Making a Case for Local E-Government. *** Past Messages, Discussion http://e-democracy.org/do *** *** To subscribe, e-mail: [EMAIL PROTECTED] *** *** Message body: SUB DO-WIRE *** *** To UNSUBSCRIBE instead, write: UNSUB DO-WIRE *** *** Please forward this post to others and encourage *** *** them to subscribe to the free DO-WIRE service. *** *** Please send submissions to: [EMAIL PROTECTED] ***