CCS isn't merely an incremental change to our client code, but a 
from-the-ground-up project that needed to be:

     - A better "out-of-the-box experience" than
       the RCL offered

     - "Smart" enough to configure itself according to
       your service offerings

     - Flexible enough to allow our customers
       to customize and update it -- without the
       pain you have to go through when customizing
       or updating the RCL

     - Built in such a way so that we can maintain
       and expand it throughout its lifecycle

     - Able to run on Unix- and Windows-based servers

     - "...oh yeah, and we'd like it if it were delivered
       on by this date..."

Based on these requirements, choosing PHP was a no-brainer: great for 
web applications, easy to code and maintain, works quite well on Unix- 
and Windows-based servers, popular and well-supported.

Choosing the version was a slightly trickier choice. It's always tricky 
being in that fuzzy time period between major versions of a programming 
language: which one do you choose? Choosing PHP 4 would reduce the 
number of people who would have to upgrade, but at the cost of developer 
productivity. We ended up going with PHP 5 because it had a number of 
helpful features that PHP 4 couldn't match. In a project as ambitious as 
this, anything that makes it more likely that you'll deliver helps.

Although I'm not on the development team, I'm a developer and have 
developed in both PHP 4 and PHP 5. Developing with PHP 5 is far more 
pleasant, particularly when writing object-oriented code, handling erros 
and parsing XML. (Especially the XML.)

As I mentioned in an earlier posting, the choice of using a caching 
optimizer like Zend Encoder to "compile" some of the scripts has a two 
fold rationale: to improve performance and to create a line of 
demarcation between the parts of CCS that are "user-serviceable" and 
those that aren't.

I wasn't part of the discussion where they had to decide which optimizer 
to use, but I would bet good money that the fact that Zend is the 
driving force behind the PHP language was a major factor in picking 
their optimizer. It's like "insisting on genuine {your car brand name 
here} parts".

Simply put, going with PHP 5 and Zend Optimizer gave us our best shot at 
actually finishing a project in which failure to complete and deliver in 
a (reasonably) timely fashion was not an option.

+++

I understand that such drastic change -- both in the client and its 
prerequisites -- would cause some short-term pain. I also think that the 
pain is a small price to pay for what you get: a client app that is 
actually ready to run once you've installed and configured it, 
configures itself simply based on what you're selling without your 
having to program it, ties in (and gets smarter) with our billing 
software and "has the future built in" with the ability to expand to 
cover the other services in the Tucows platform, both present and future.

Over the next little while, Zeljko, the development, support and 
documentation teams and I will be working on keeping that short-term 
pain to a minimum. On my end, there will be some more material in the 
CCS blog shortly, which I hope will make installing, configuring and 
customizing CCS easier for you.

-- 
_________________________________________________
Joey deVilla - Tucows, Inc. - [EMAIL PROTECTED]
TC/DC (Technical Community Development Coordinator)
"Nerdy Deeds Done Dirt Cheap"
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