At the point at which the registrant has called Tucows to resolve a reseller dispute, what type of "involvment" do you suggest the reseller have in the subsequent resolution? Tucows policy is explicit in this area, so what is there to discuss?
----- Original Message ----- From: "Doug Friend" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Cc: <[email protected]> Sent: Saturday, April 15, 2006 4:45 PM Subject: Re: [domains-gen] ICANN Regulations on Transfers > Hi Ross, > > My point here is this type of thing should never happen without the > involvement of the reseller. A registrant should not be able to call > Tucows and make changes in his account without the direct involvement > of the reseller. > > I think we all understand and respect that Tucows values its image as > a good-guy registrar and abides by its ICANN agreement. The agreement > I'm pretty sure doesn't say that Tucows can't involve the reseller > discussions with the registrant. > > > Thanks, > > Doug. > > -- > [EMAIL PROTECTED] > Register4Less.com > > > Quoting Ross Rader <[EMAIL PROTECTED]>: > >> Doug Friend wrote: >>> What I would like to hear from Tucows is that the client is the >>> reseller's client, and they would not release a domain without clear >>> involvement of the reseller. The registrant _should_never_ in my view >>> be able to bypass the reseller if the reseller is in good standing. >> >> Which, FWIW, isn't the same way that ICANN sees it. We have a contract >> with them that says registrants are guaranteed basic things. If they >> ask, we have to perform. It would be nice to see this changed, but I >> suspect that it would be next to impossible. The big >> business/intellectual property/telco community is intent on decreasing >> the rights of resellers, not increasing them. Of course they don't have >> a clue that its the "resellers" that built this business, not the big >> names like Network Solutions, etc. >> >> -r >> _______________________________________________ >> domains-gen mailing list >> [email protected] >> http://discuss.tucows.com/mailman/listinfo/domains-gen >> > > > _______________________________________________ > domains-gen mailing list > [email protected] > http://discuss.tucows.com/mailman/listinfo/domains-gen > > _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
