Chris Scott wrote:
> Chris Scott wrote:
>   
>> Andrew McCallum wrote:
>>     
>>> No there shouldn't be, especially a delay like that.  If you could send 
>>> me the headers offlist of the auto-response message I might be able to 
>>> see where the bump was.
>>>       
>> FYI, I don't think I've ever gotten the auto-responder quickly enough to 
>> where it seems automated.  Usually it takes hours (or days on the 
>> extreme end) or more to get this.  I always assumed that the auto 
>> response was due to some action like accepting the ticket into the system.
>>
>> I'll follow up w/you offlist on a couple examples.
>>     
Yeah there was a bump with some high DB load but other than the auto 
response times seem okay lately.  If anyone see's it act up again give 
me a shout.

- andrewm

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