Chris Scott wrote:
> Andrew McCallum wrote:
>> No there shouldn't be, especially a delay like that.  If you could send 
>> me the headers offlist of the auto-response message I might be able to 
>> see where the bump was.
> 
> FYI, I don't think I've ever gotten the auto-responder quickly enough to 
> where it seems automated.  Usually it takes hours (or days on the 
> extreme end) or more to get this.  I always assumed that the auto 
> response was due to some action like accepting the ticket into the system.
> 
> I'll follow up w/you offlist on a couple examples.

I sent Andrew my last five requests spanning the past three months. 
 From the headers, there's about a 8-9 min. avg. delay.  I couldn't find 
any evidence of what I noted above.  Not sure if I'm going crazy or just 
a bad memory...

> 
>> -andrewm
>>
>> jm wrote:
>>> I recently sent an email to billing.  Took 2 or 3 days to get the tracking
>>> #.
>>>
>>> response was prompt after that.
>>>
>>> Is their a reason tracking # auto replies aren't sent within moments of
>>> receiving a request for info?
>>>
>>> josh
>>>
>>>
>>> on 2/22/07 5:14 PM, Peter at [EMAIL PROTECTED] wrote:
>>>
>>>   
>>>> Didn't even get a tracking ID ... guess there is a communication problem
>>>> somewhere.  Will send one through another email address.
>>>>
>>>> Regards.
>>>>
>>>> Andrew McCallum <[EMAIL PROTECTED]> wrote in
>>>> news:[EMAIL PROTECTED]:
>>>>
>>>>     
>>>>> Oops, you've got the right address, though we try and keep it off the
>>>>> list if we can so it doesn't get harvested.  We had a glut of emails
>>>>> at the beginning of the week but we're through that, so it makes me
>>>>> wonder what happened.  Could you send me the tracking ID from the
>>>>> autoresponse?  That'll put me on the trail...
>>>>>
>>>>> -andrewm
>>>>>
>>>>>       
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> 
> 


-- 
Chris Scott
Adaptive Hosting Solutions, Inc.          | Blogzerk - blog hosting
http://www.adaptivehostingsolutions.com/  | http://www.blogzerk.com/
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