Hi Tom, Thatt sounds like a registrar-specific policy to me. The REGISTRY policy is that if 10% of that registrar's net new monthly domain name registrations (or more) are deleted, the registrar starts getting dinged full value for the name, regardless of whether it was deleted in the 5-day AGP or not. The aim is to curtail domain tasting. We don't delete that many .BIZ names so we're not concerned.
Anyway, long story short, I'm double checking the numbers but I don't anticipate anything will change here, and you will still be able to get a domain refund no problem. Cheers adam -- Adam Eisner Product Manager, Domains Tucows Inc. On May 16, 2008, at 3:16 AM, Tom Brown wrote: > > My apologies if I have missed a previous discussion, an opensrs > notice, or > if I am simply clued out. > > I just got a melbourne IT notice (long sad story) that said the .biz > registry will soon change to a "no refunds" policy... and that they > expected the other registries to make the same change. > > I would humbly like to suggest that this sucks. The registries and/ > or ICANN > should be lobbied to follow a partial refunds model like OpenSRS uses. > > Currently, if we see a transaction that comes in that we believe is > bogus, > we blacklist the credit card, the IP address, the domain, and > refund the > credit card, and request a refund on the domain name. If we're > wrong, the > client got their card refunded, and we paid a $1 fee. If we're > right, we > saved ourselves a substantial chargeback fee, and possibly saved > the card > holder a bogus charge (see below). > > If the registries shift to a no-refund model, we'll basically have no > choice but to hope that there are no chargebacks... we'd be stupid to > refund a card for a domain name we've already paid for... better to > take > the chance that the card owner won't notice the fraudulent transaction > until too late... at least for multi-year registrations. We've > certainly > seen more than a few transactions that in hindsight looked bogus, but > which did NOT result in chargebacks. In any case it will clearly > mean that > the registry's trivial cost has been magnified into substantial > reseller > costs and in some case innocent card holders.... way, way the ___k > better > to impliment some small charge for doing a refund than to completely > remove the ability. > > I suppose we could change our business model and run through a real > feedback loop for all new clients, but that's going to scare away > some new > clients and lose business :( > > Anyhow, I'd like to humbly suggest that losing domain refunds would > be a > very bad thing. > > -Tom > > > _______________________________________________ > domains-gen mailing list > [email protected] > http://discuss.tucows.com/mailman/listinfo/domains-gen _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
