On Fri, 16 May 2008, Adam Eisner wrote:

Hi Tom,

Thatt sounds like a registrar-specific policy to me. The REGISTRY
policy is that if 10% of that registrar's net new monthly domain name
registrations (or more) are deleted, the registrar starts getting
dinged full value for the name, regardless of whether it was deleted
in the 5-day AGP or not. The aim is to curtail domain tasting. We
don't delete that many .BIZ names so we're not concerned.

Anyway, long story short, I'm double checking the numbers but I don't
anticipate anything will change here, and you will still be able to
get a domain refund no problem.

Cheers

adam

--
Adam Eisner
Product Manager, Domains
Tucows Inc.

Ok. That would be good/fine. Thanks for the update Adam.

The Melbourne IT message made it clear that there was a registry
policy change, but it doesn't suggest that the loss of refunds is
conditional...

QUOTE:

   As of June 1, 2008:

   Neulevel (the .biz registry) will no longer be refunding the cost of
   .biz registration if the name is cancelled within the first 120 hours
   of registration. We have been made aware that some of our resellers
   are dependent on this refund process to recover fees from their
   customers (those who might change their mind, register fraudulently
   etc). We are also aware of some resellers who cite the cancellation
   procedure in their end user agreements/terms and conditions.

   It is advisable to think about this process moving forward and
   implementing a safety mechanism to adjust to the new policies.

   Whilst we are only speculating, we would like to stress that we
   expect all registries to adapt a `no refund' policy for all
   registrations. This policy was approved by ICANN, and we assume that
   all registries will implement a similar policy for cancellations.

END QUOTE

Anyhow, I'd still rather see the registry move to a partial refund model, it SEEMS to me that it would be simpler than having an arbitrary "no more refunds for you" cutover point... but as long as _we_ don't lose the ability, I guess there isn't any value in fussing about it :)
    
-Tom
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