John Carlyle-Clarke wrote: > Hi Sean, > > I posted this to #dorset a short while back. It might be useful reading. > > http://ernstfamily.ch/jonathan/2009/03/hp-refunds-520-of-software/ >
Hi John, Thanks for that - it makes Acer's process (see my last reply to myself!) look positively painless by comparison, and kudos to Acer for actually having a defined process in place to facilitate the refunds I guess. You have to wonder why, in this age of DVDs and USB memory cards and memory sticks, manufacturers can't ship their wares with MS operating systems in a sealed bag on bootable media which you can then send back, seal intact for a refund, or install (either yourself or by request at the point of purchase). I appreciate that there are complexities around this that might require a little thought and may challenge complete beginners, but when you look at how easy it is to install most Linux distros these days, it wouldn't take a huge amount of work to bring about in such a way that it is easy to accomplish and MS licensing issues are handled to their satisfaction, surely? Sean -- The computer can't tell you the emotional story. It can give you the exact mathematical design, but what's missing is the eyebrows. Frank Zappa -- Dorset LUG: http://dorset.lug.org.uk/ irc://irc.blitzed.org:6667/dorset List info: https://mailman.lug.org.uk/mailman/listinfo/dorset Next meeting: Bournemouth, Wednesday 2009-04-01 20:00
